Desktop Support Analyst 2 - Lloydminster, AB
1 month ago
+ This includes evaluating and recommending hardware specifications, preparing and deploying software updates, creating configuration policies, researching new software solutions, diagnosing and solving hardware issues for end users.+
+ The position requires strong working knowledge of current Windows operating systems, proficiency with Microsoft 365 applications, hands-on experience with Microsoft Intune for endpoint management,+
enterprise-level hardware administration tools,Qualifications: Completion of a two year post secondary diploma in Information Technology from a recognized institution,Responsibilities:
Diagnose problem solve resolve software hardware issues remotely onsite at any city facilities.
Perform second level user support ensuring to review gather applicable information prior escalating other team members.
Job description
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