Food and Beverage Server - Salmon Arm, Canada - Salmon Arm Golf Club

Description

Position Title:
Server


Department:
Food & Beverage


Reports to:
Hospitality Manager


Job Type:
Part-time, full

- full time. hourly wage


POSITION OBJECTIVE

• Ensures quality service to all guests with emphasis on cleanliness, efficiency,

accuracy, professionalism and courtesy at all times.

• Assist in the day-to-day operation of the Food & Beverage department ensuring that all service requirements are exceeded.
• Assist in attaining the company goals of exceeding our guests' expectations while maximizing revenue potential.
• Great opportunity for an individual looking to further their professional development while enhancing their experience and skills in a spectacular environment.

DUTIES AND RESPONSIBILITIES

• Guest Experience & Service
• Ensure each guest receives quality service and product consistently in the Ironwood Restaurant.
• Be organized and maintain a positive attitude.
• Team and customer oriented, work effectively with other team members in all departments.
• Ensure all items are stocked, dining room is clean and ready for guests at all times.
• Sales
• POS operation, cash control, complete cash reports accurately and efficiently.
• Provide courteous, efficient service while maximizing sales through up selling & promoting features and specials.
• Menu knowledge.
• Expectations
• Arrive to work 5 minutes prior to scheduled time, dressed in the provided uniform and adhering to the dress code.
• Become knowledgeable and able to answer basic questions about the property, the restaurant, our services and the company.
• Health & Safety
• Ensure that all service areas are clean, sanitized, organized and free of any debris & clutter.
• Adheres to the safety policies in place for team members, as well as members and guest of the club.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

• Knowledge
• Experience in a food and beverage service role.
• Banquet experience an asset.
• Possess a working knowledge of POS Systems.
• Must have Serving It Right Certificate.
• Background experience in the golf industry is an asset.
• Technical Skills & Abilities
• High level of organizational skills, decision making capabilities.
• Exceptional communication skills, strong comprehension of English language (written/oral.)
• Must be able to work in a fastpaced environment, with good organizational skills.

WORK CHARACTERISTICS

• Must be a Team player.
• Learn all individual menu items, alcoholic, nonalcoholic and food ingredients, methods of mixing or cooking, prep time, accompaniments (if applicable) and prices after taxes.
• Serves food and beverages (alcoholic and nonalcoholic) with the strictest adherence to all BC LCLB rules, regulations and guidelines.
• Will be required to work on a shift basis, including weekends, evenings and holidays when necessary.
• Capable of completing all opening and closing duties

Job Types:
Full-time, Part-time, Seasonal

Part-time hours: 20-40 per week


Salary:
$15.65-$16.65 per hour


Benefits:

• Discounted or free food

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
Covid health and safety plan in place.


Experience:

- serving: 1 year (preferred)


Licence/Certification:

• Smart Serve, SIR or equivalent (preferred)

Work Location:
One location