Decision Support Specialist - North York, Canada - Flemingdon Health Centre

Flemingdon Health Centre

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Posting

Title:
Decision Support Specialist

Employment Terms:
Regular full-time (35 hours/week) evening and weekend hours can be expected

Salary Range:
$65,104 - $76,905 per year along with extended health benefits and HOOPP pension plan

Expected Start Date:
Immediately

Reporting To:
Manager, integrated services and care (HATP), with dotted line reporting to

Director, Operations and Organizational Systems (FHC)

Location:
Health Access Thorncliffe Park (HATP) sites. This position will be located within any of the HATP service locations based on community and program requirements

Background:

Health Access Thorncliffe Park (HATP) is committed to providing coordinated Health & wellness services to the Thorncliffe Park community. It is an innovative partnership between Flemingdon

Health Centre (FHC) and TNO-The Neighbourhood Organization (TNO) funded by Ontario Health.

HATP is a community-driven initiative aimed to enhance interdisciplinary comprehensive primary health care, and improve access to health, social, and community services in Thorncliffe Park.

_Note:
This is a HATP-FHC position. _

Position Summary:

HATP is seeking a Decision Support Specialist who will support data quality, management, strategic planning, reporting, risk management, and auditing requirements of the program.

This includes extracting data/ preparing queries, analyzing data, and preparing internal/external reporting to support decision making and quality improvement across HATP.

Responsibilities:

Strategic Decision Support:

Promote evidencebased planning to support management team on decision making process.
Provide strategic business intelligence based on internal and external data.
Lead collaborative processes to identify and address the program's information needs

(decision-making, reporting, quality improvement).

Data Analysis and Management:

Design, run, and update data queries based on program and reporting requirements.
Analyze and present data to support decisionmaking and internal/external reporting.
Support a dashboard of key indicators for HATPs KPI and the Thorncliffe Community

Hub, a multi-agency/multi-service hub.

Ensure efficient data extraction and reporting.
Offer expertise to the HATP team and other organizations on data management practices and tools.
Collaborate with HATP partners on data accuracy, error detection, and correction methods.
Establish and enforce data management policies and procedures.
Design procedures to support privacy and security, including a data/user auditing system.

Training and Technical Support:

Offer expertise and advice on data management practices to diverse groups.
Train staff on data quality, data analysis, and reporting procedures.
Support users in the Electronic Medical Records system (PS Suite) and troubleshoot related issues.

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Be the primary point of contact for EMR support and other data-related tools.

Quality Improvement:

Lead and support Quality Improvement Initiatives (QI)
Develop measures to ensure team effectiveness in maintaining service quality and relevance.
Report on program outcomes and provide data to gauge performance against objectives.
Offer leadership in creating measures of client care quality and satisfaction.

System & Project Management:

Facilitate planning activities for new site additions to the program.
Participate in system changes to ensure compliance with data standards.
Act as a primary contact for Alliance for Healthier Communities.
Oversee the migration to new EMR systems when required.

Compliance & Governance:

Act as Local Registration Authority for ONE ID Business Support eHealth Ontario.
Serve as Privacy Support Officer.
Ensure work aligns with safety legislation and the organization's antioppression and cultural competency principles.

General Duties:

Conduct works safely and in line with organizational values.
Handle other duties and responsibilities as assigned.

Skills and Qualifications:

Undergraduate degree/diploma in Computer Science, Health Administration, Medical

Informatics or related field

Minimum of 3 to 5 years' experience in data management, preferably in a health setting
Knowledge of word processing, spreadsheet, database, and statistical programs as well as various EMR systems
Current utilizations include Practice Solutions Suite
Experience and working knowledge with health, settlement, and social services sector databases (municipal, provincial, or national level) is considered an asset.
An understanding of clinical, statistical, and financial information and how it influences healthcare funding models and impacts patient care
Knowledge of health information and data management within the health sector, including various systems and approaches for extracting, analyzing and presenting information for use in internal/ external reporting, decision manag