Front Counter Clerk - St. Albert, Canada - City of St. Albert

    City of St. Albert
    City of St. Albert St. Albert, Canada

    Found in: Talent CA C2 - 2 weeks ago

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    Term Full time
    Description
    Requisition #: 24/81 Job #: J Job Type: Term Full Time Job Category: Policing Support Positions: 1 Posting Date: April 10, 2024 Closing Date: April 21, 2024 Salary/Wage: /Hour Department: Emergency Services Location: 96 Bellerose Drive, St. Albert
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    Cultivate your Career

    As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.

    The Opportunity

    The City of St. Albert Policing Services is recruiting for a Front Counter Clerk to provide customer service for the department.

    As the Front Counter Clerk, you will be responsible for receiving requests and complaints, processing criminal record checks, and accepting a variety of payments such as parking tickets, dog licenses, and alarm permits.

    Qualifications

    The successful candidate will have at minimum a high school diploma combined with at least three years of previous customer service and cash handling experience, preferably in a policing environment. Previous experience using RCMP programs including ROSS, PROS, and CPIC. Knowledge of the City of St. Albert program Tempest is an asset.

    Candidates must possess strong interpersonal and communication skills to deal with a variety of customer needs.

    Hours of Work

    We offer a compressed work schedule of 72 hours bi-weekly, with a biweekly regular day off (RDO) every two weeks.

    Week one: 10:00 a.m. – 7:00 p.m.
    Week two: 7:30 a.m. – 4:30 p.m.

    Compensation

    $52, $64,190.88 per annum. ($28.20-$34.29 Per hour) In addition, the City offers a comprehensive flexible benefit package after six months.

    This position is represented by the CUPE 5141 Collective Agreement.

    Term

    This is a term position from April 2024 to January 2025, with the potential for an extension.

    Conditions of Employment

  • The successful applicant will be required to obtain/maintain a RCMP Enhanced Reliability Security Clearance.
  • The successful candidate will be required to provide proof of educational and professional credentials.

    • Application Information

  • Please upload a cover letter and a resume when applying for this opportunity. These will need to be uploaded as two separate documents.
  • Equivalent combinations of experience and education may be considered.
  • Candidates with lesser qualifications may be considered at a lower classification and salary.
  • This competition may be used to fill future vacancies, at the same or lower classification level.
  • Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.

    • Closing Statement