Wine Bar General Manager - Toronto, Canada - Loop Line Wine & Food

Loop Line Wine & Food

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Loop Line Wine & Food is bringing modern and classic wines to the Christie & Dupont neighbourhood. A wine bar and bottle shop in one, these wines can be enjoyed on site or at home.

Loop Line focuses on small producers, who strive to make wines in a sustainable way.

That same ethos extends to other products that we carry, and how we run the wine bar and bottle shop.

JOB SUMMARY

QUALIFICATION STANDARDS

Education and Experience:

4 years previous experience in restaurant operations, in wine focused environment
Previous retail experience an asset
Strong understanding of customer service & training skills
Strong understanding of Wine, as well as other alcoholic beverages
Comfortable with computers (Microsoft Word, Excel, Outlook) and point of sale system (Touch Bistro) experience a plus
WSET an asset
CAPS an asset
Smart Serve

Requirements:

Availability to work evenings, weekends and some holidays
Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Works well in fast paced environment
Maintains composure and objectivity under pressure
Effective in handling problems in the workplace
Effective at listening to, understanding, the concerns and issues raised by coworkers and guests
Must be able to work with and understand financial information and data

DUTIES & FUNCTIONS
Leadership

Lead employees by example, conveying a positive attitude, enthusiasm and pride in your work
Approach encounters with guests and employees in a gracious, attentive, courteous and serviceoriented manner
Take part in keeping Loop Line clean; cleanliness is everyone's responsibility
Maintain high standards of personal appearance and grooming
Coaching, counselling and conducting performance appraisals for employees
Plan and implement regular ongoing training sessions for staff
Supervise service operations by being 'on the floor' in the wine bar and bottle shop during peak business periods (love working the floor and engaging with guests)
Perform duties of all food and beverage service staff in high traffic periods and to ensure procedures and quality standards are met
Build relationships with guests and staff
Demonstrate a passion for wines & food
Enforce all food and beverage service policies
Conduct preshift meetings
Plan and manage all private events

Portfolio Design & Execution

Develop the beverage retail, BTG and bottle wine & beverage program and have input in the food program
Build relationships with suppliers to ensure we're in the loop on products & trends
Responsible for all inventory reporting for both Bottle Shop & Wine Bar

Sales & Marketing

Ordering, pricing, stocking and creatively displaying all products in retail areas
Planning and hosting tastings and special functions
Recommend special projects/promotions and execute them
Collaborate with the marketing team to increase consumer awareness
Work with marketing to ensure consistent content for social media platforms
Updates to website, as needed

Operations

Keep fiscal responsibility in mind when making all business decisions
Comply at all times with standards and regulations to encourage safe and efficient operations
Create biweekly staff schedule
Answer all guest complaints and suggestions
Ensuring compliance with all provincial liquor laws, and city health department guidelines
Monitor and control all beverage & food ordering and sales
Monitor and control all inventories associated with online, bottle shop and wine bar
Reconciliation of weekly sales and other reporting as needed
Maintain sanitary conditions in all dining, kitchen and bar areas
Order equipment, supplies, liquor, beer and wine; and maintain inventory control
Ensure maintenance inspections
Attend meetings as required by management
Perform other duties as required