Sales Team Lead - Toronto - Archon Systems

Description

Career Opportunities with Archon Systems Inc

A great place to work.

Are you ready for new challenges and new opportunities?

Join our team

Current job opportunities are posted here as they become available.

We are a rapidly growing B2B SaaS company helping small businesses compete with the giants. Our powerful, yet easy to use software and hardware solve a problem that's often overlooked: inventory management.

Since 2007, we've been bootstrapped, stable, and successful. We began by dominating the desktop inventory software market with over a million downloads, and since 2017 we've transitioned to the cloud and mobile unlocking new possibilities and accelerating our growth.

We've got an amazing group of talented and friendly people here, and we're looking for world class talent, like you, to join us

Hybrid work - one day/week in the office

We know that in the software industry, you can get most of your day-to-day work done outside of an office. We value the freedom and flexibility that comes from being able to work from home; in fact, we've been pioneers in mostly-working-from-home for over a decade, waaaay before it was cool.

We also believe that it's important to be able to build real human connections (dare I say, friendships?) with your co-workers, and that there's no substitute for in-person bonding time for this. These connections (friendships?) build trust and encourage open and honest conversations; they're good for business AND good for well-being.

That's why we will be requiring that employees work one day per week (typically) in our beautiful Toronto office, with this in-person time focused on team gatherings, monthly free lunches, and other activities that are best done in-person. Other days, you're free to work from home, the office, or any productive environment.

Some of our job benefits

Competitive salary: $80,000 - $110,000 annually. We also offer both quarterly and annual performance-based variable incentives.

Health and dental benefits

Top-notch computers. We hate slow computers too

$500 fitness benefit (for gym memberships, bicycles, Fitbit, etc.)

Subsidized internet and phone plans

Make a difference: you'll be the 67th member of our tight-knit team

3 weeks of vacation (increasing with tenure), plus 10 additional paid (PTO) days

Job Overview

As our Sales Team Lead, reporting to the Director of Sales & Customer Operations, you'll be in charge of supporting and growing the sales department, helping the team convert leads into customers, and ensuring our sales processes are efficient, consistent, and scalable. Your goal is to improve the systems, dynamics, and strategy of the sales team while coaching and enabling both SDRs and AEs to perform at their best.

This role is primarily a management and leadership position focused on day-to-day execution, coaching, and operational excellence across the sales team. You'll provide guidance and mentorship to a team of 9 (and growing), Account Executives (AEs) and Sales Development Representatives (SDRs), across Toronto and Lisbon.

Core management responsibilities:

• Design and improve systems and processes related to:
• Lead qualification: Ensure consistent MQL and SQL definitions, clean handoffs, and strong SDR to AE alignment
• Pipeline management: Improve pipeline hygiene, forecasting accuracy, and deal progression
• Sales execution: Support best practices around discovery, demos, trials, follow-ups, and closing
• Performance & accountability: Help the team consistently hit activity, conversion, and revenue targets
• Manage our CRM and sales tools to equip the sales team with the best systems possible to do their jobs effectively
• Monitor, develop, and implement sales best practices to increase conversion rates, shorten sales cycles, and improve lead quality
• Manage operations of the team, including performance tracking, meetings, 1:1s, performance reviews, etc.
• Help set, monitor, and report on achievement of KPIs (both individual and team level)
• Participate in hiring and training of new talent, as required

Core sales leadership responsibilities:

• Act as the primary point of contact for day-to-day sales questions, escalations, and process clarifications
• Coach SDRs and AEs on:
• Lead qualification and prioritization
• Deal strategy and follow-up
• Time and pipeline management
• Ensure strong collaboration and communication between Sales, Marketing, and Customer Success to support a smooth customer journey from lead to close
• Surface insights from the sales team around pricing objections, lead quality, competitive feedback, and customer needs
• Work on side projects aimed at improving sales efficiency, reporting, and overall team performance

Secondary responsibilities:

• Work across the sales team to implement processes that work towards shared objectives of engagement and retention
• Represent the customer voice and sales team on special projects across departments like Sales, QA and Product teams
• Contribute ideas and recommendations around pricing, promotions, and sales strategy
• Come up with your own ideas on how we can improve We're very open to experimentation

What we're looking for

Experience: You have direct experience (at least 2-3 years) in a B2B sales role within a team setting, as well as coaching, mentoring and leading others.

Leader: You are a natural people person and team player that's not afraid to make tough calls, and provide feedback

Technically Capable: You have the ability to properly use our sales system tool, and consistently maintain workflows and automations. Experience with tools like Hubspot, Zoom, Chorus.

Adaptable: You're able to get along with different personalities and styles of working to empower your team to play to their strengths and constructively improve

Customer-centric and empathetic. You empathize with customer pain points and genuinely care about finding them a solution.

Strong communicator. You can communicate clearly and confidently with sales reps, leadership, and other departments

Quick learner. You can learn complex software and processes quickly and are efficient with your time

Self-starter. You are naturally self-motivated and can manage your own time well

Team player. We're a tight-knit team that always helps each other out, even if it's outside our responsibilities

Great personality. No need to be the life of the party but you are friendly, positive, and approachable

Nice to have

Experience supporting both SDR and AE functions

Experience or understanding of the software-as-a-service industry

A plus - experience with inventory management, small businesses, working remotely and weird hobbies - we looove weird hobbies

Use of AI in the hiring process

Due to the volume of applicants, we use AI-enabled tools to support parts of our hiring process (like helping us review applications more efficiently). Every hiring decision is ultimately made by real humans who care a lot about building a great team.

At Archon, we celebrate diversity as an equal opportunity employer. We hire people based on what they can contribute, and we provide equal pay for equal work.