Assistant Branch Manager Ii - Saskatoon, Canada - TD Bank

TD Bank

Verified Company

Saskatoon, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Assistant Branch Manager II:

BR

Job Category - Primary

Retail Banking
Management

Work Location
th Street East

Employment Type

Regular

City

Saskatoon

Time Type

Full Time

Province/State

Saskatchewan

Hours

37.5

Workplace Model

Onsite

Pay Details

Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Job Details

Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an
Assistant Branch Manager II, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.

Furthermore, you would be expected to:

Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
Resolve operational and highrisk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
Mentor a team on advicegiving strategies and delivering effective customer experience
Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling
Work closely with TD partners to help customers meet their financial needs in the best suited manner
Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken
Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

Job Requirements

Undergraduate degree with over 4 years of relevant experience
Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
Extensive knowledge of team, process, and risk management along with advanced understanding of the business
Strong communication skills to liaise with customers, employee and cross functional teams
A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
A dynamic leader with demonstrated experience working in a fastpaced work environment through strong communication, planning and time management skills
Good communicator with gogetter attitude

Company Overview

Our Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are.

At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional.

In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth.

Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and we