- Ensures delivered stock is promptly sorted, priced and directed to the sales area.
- Ensures appropriate signage for the identification and promotion of merchandise, store hours and informing customers of store policies.
- Ensures that the store is always well stocked.
- Provides direction for the utilization of floor space in displaying merchandise.
- Oversees customer relations including the handling of customer complaints.
- Creates a pleasant and hospitable atmosphere in the thrift store and ensure that customers are served in a cheerful and courteous manner.
- Ensures a high standard of cleanliness of all interior and immediately surrounding exterior areas of the store.
- Responsible for store security and fire safety
- Works with landlord, in conjunction with Corps Officer, to address relevant property concerns.
- Establishes pricing guidelines for all merchandise.
- Ensures the proper maintenance of store property and equipment, including cash registers, pricing guns, etc., are in good working order.
- Responsible for all cash security
- Ensures proper banking procedures are maintained.
- Ensures all financial and sales reports are completed properly and forwarded to the Regional Accounting Centre.
- Ensure that the store is always staffed.
- Authorizes staff work schedules, vacation schedules and leaves of absences in consultation with Corps Officer.
- Ensures coffee and lunch breaks for all staff are scheduled to continually provide adequate customer service during store hours.
- Conducts annual performance evaluations of subordinates including identification of performance deficiencies and recommendation of corrective measures.
- Disciplines employees in consultation with Corps Officer and the Divisional Director of Human Relations.
- Gives proper training and direction to staff and volunteers.
- Works in compliance with the law and with safe work practices and procedures, and with the standards and policies of The Salvation Army.
- Participates in meetings as required.
- Performs other related duties.
- Can work within a Christian faith-based setting and uphold the mission, vision and values of The Salvation Army
- Have completed High School
- Have previous experience in the retail sector including supervisory experience.
- Possess computer skills with knowledge of e-mail and Microsoft Office products; be willing to learn Salvation Army software applications
- Be able to lift to a maximum of 50 lbs.
- Have physical effort/dexterity for continuously standing for long periods of time, frequent twisting, bending, crouching, reaching overhead, pushing and pulling, lifting and kneeling
- Be able to maintain a high standard of confidentiality
- Obtain a Criminal Police/Vulnerable Section Check and clearance through The Salvation Army Internal Abuse Registry and be willing to sign the Salvation Army Code of Conduct Receipt and Acknowledgement Form
Thrift Store Supervisor - Deer Lake, Canada - Armée du Salut Québec
Description
Description
The Store Supervisor directs all operations of the thrift store and ensures the efficient and effective reclamation, processing and distribution of goods.
KEY RESPONSIBILITIES:
QUALIFICATIONS AND EDUCATION REQUIREMENTS: