Office Services Generalist - Ottawa, Canada - ISS Facility Services (US)

Sophia Lee

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Sophia Lee

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Description

Hourly Wage
ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of

$20.00 CAD

Key Purpose


Team members in this job perform and oversee a variety of duties from dock/shipping and receiving assignments, conference room management, courier services, light facilities maintenance, copy center, and mail room support.

Support for our client and working as a team are an essential part of the workday. Facilities Team Specialists will be cross trained in all services.


Success Criteria

  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Follow all company procedures, policies, and rules
  • Take direction and respond to supervisor
  • Communicate with the supervisor, coworkers, managers, and customers professionally
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction

Key Areas of Collaboration and Influence

  • A solid commitment to the guest experience
  • Always remember safety first
  • Build respectful relationships with all teammates and guests
  • Willingness to take directions from all levels of management
  • Coordinate activities with other internal departments
  • High School diploma or equivalent, 1+ years of experience in a relevant field: Dock or shipping/receiving, Facilities management, Mail center, Call Center/Administrative environment
  • Hold a
    Reliability Security Clearance:
  • Knowledge of Microsoft Office functions (Word, Excel, PowerPoint, Outlook)
  • Knowledge of basic mathematics and general office practices.
  • Ability to determine work priorities.
  • Work well with others in a team setting.
  • Ability to work independently occasionally

Key Accountabilities
The job duties listed are typical examples of the work performed by positions in this job classification.

Not all duties assigned to this position are included, but it is expected that the Team Specialist will be trained to cover every duty.


  • Shipping and receiving of packages
  • Conference room set ups/management
  • Daily checks of copiers functionality and consumables
  • Facilities maintenance support including preventative maintenance (Liase with LL for building related issues)
  • Delivery of materials/mail and meeting supplies
  • Assist with distributions and collections
  • Room cleaning and organization

Physical Demands & Work Environment

  • Work up to 8 hours a day on your feet, excluding breaks.
  • Must be able to lift up to 50 lbs.
  • Come to work properly dressed according to the dress code.
  • Employee must be able to work under pressure and time deadlines during peak periods.
  • The noise level in the work environment is normal office levels


As a global organization ISS Group is committed to making the international community more resilient and just for all people.

We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.

We look to lead our industry by example and positively influence the market wherever we operate.


JOB DETAILS

Date posted:

JUL 20, 2023

Country:

CANADA

Location:


OTTAWA, ON, CA, K1R 1A4

Job Category:

SERVICE EXCELLENCE

Full time/Part time:

FULL TIME

Remote/On-Site:

ON-SITE

Requisition ID:
**36432

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