Regional Manager Sales Support - Halifax, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Regional Manager Sales Support

What is the opportunity?

What will you do?

Lead the sales support team in delivering highend client experience and advice to wealthy Canadians
Consistently execute leadership and coaching routines to enable high performance and build capability across a team of Private Banking Associates and Advisors (e.g. weekly goal setting, observational coaching, skill building, etc.)
Coach team ensuring they can effectively meet client needs with a full range of RBC products, services, and digital solutions by building skills and knowledge to leverage tools, calculators, and other materials to support advice and recommendations
Support development of each team member through focused coaching which includes regular observation of client experience and targeted skill building to support the employee
Collaborate with other leaders within Private Banking and Wealth Management to deliver an outstanding employee experience
Ensure maximum use of Private Banking's Client Relationship Management tool (ClientView) and that new and existing client records are robust with all relevant information, opportunities are captured, and corporate memory is fully built out
Represent RBC Private Banking by acting as an ambassador for the business

What do you need to succeed?

Must-have

Exceptional communication skills in English
Excellence in people leadership accountabilities and routines: drive results, enable high performance, strengthen relationships and partnerships, and lead change
Proven capability to lead change across a complex and dynamic environment
Strong impact and influence capabilities
Proven capability to work in a matrix management environment
Branch Compliance Officer designation and experience supervising licensed representatives

Nice-to-have

University degree
Experience in clientfacing roles
Knowledge of RBC's online, mobile, and other digital channels and services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to do challenging work

Job Summary

Address:

HALIFAX, Nova Scotia, Canada

City:

CAN-NS-HALIFAX

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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