hotel clerk - Vernon, Canada - Sparkling Hill Resort

    Sparkling Hill Resort
    Sparkling Hill Resort Vernon, Canada

    1 month ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • No degree, certificate or diploma

      • Tasks

    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Provide customer service

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Overtime required
    • Standing for extended periods
    • Work under pressure

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Judgement
    • Organized
    • Reliability
    • Team player
    • Resourcefulness

      • Experience

    • Experience an asset

      • Health benefits

    • Health care plan

      • Financial benefits

    • Group insurance benefits

      • Other benefits

    • Other benefits
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 to 40 hours per week