Analyst, Service Desk - Toronto

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. · The Service Desk Analyst provides first-line and secon ...

IT support function focused on User Access Management · The IT Service Desk Lead will be the first point of contact for IT-related issues and service requests via phone, email or ticketing system. · ...

+Join our team as a Bilingual (English/French) Service Desk Technician, where you'll play a key role in keeping our technology running smoothly and enabling employees to do their best work. · ++Certificate from a recognized college or technical school · + · + · , ...

We are seeking a Service Desk Technician to join our team in Toronto. As a Service Desk Technician, you will assist customers with IT queries and provide technical support. · -Act as the first point of contact for all IT queries from assigned customers-Logging and updating all qu ...

Bold ideas need dependable infrastructure and people who can build and maintain it. · At Qu, we run sovereign, in-country infrastructure, data centres, cloud, and managed services, · so Canada's builders and innovators can move fast without trading away control. · ...

Provide 1st level IT support in a timely and professional manner by phone and in person as necessary for all infrastructure and applications support requests submitted to the IT Service Desk. · ...

We are currently seeking a Service Desk Analyst to join our Toronto office. · Please note, no use of AI is used for screening and selection of candidates. · With over 120 lawyers, Hicks Morley is a leading law firm in Canada focusing on the representation of management in Human R ...

Act as the first point of contact for IT-related incidents and service requests via phone email ticketing systems. Provide Level 1 and Level 2 support troubleshoot resolve technical issues efficiently escalate complex problems when required. · ...

We are looking for a Service Desk Manager to lead our IT Service Desk and End User Support team. · Oversee and direct the end-user support and service desk personnel · Establish objectives, SLAs, and KPIs to gauge customer satisfaction and service performance · Collaborate with I ...

The Service Desk Analyst provides frontline IT service and support during a defined coverage period. · ...

We are seeking a bilingual Service Desk Technician to join our team in Toronto, · Join our team as a Bilingual (English/French) Service Desk Technician, where you'll play a key role in keeping our technology running smoothly and enabling employees to do their best work. · ...

+ Service Desk Agent · + Job Description: The Company Leonardo is a Toronto-based team serving the global hospitality industry. We're a team of passionate experts, making content management easier for hotels, brands, and travel channels... + JOB RESPONSIBILITIES • Provide 1st le ...

iCapital is seeking a Service Desk Engineer to join the Corporate Technology department. · Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, · troubleshooting and is able to give clear technical instructi ...

The Service Desk Technician will troubleshoot desktop and shrink-wrapped applications, VPN concepts, internet issues and wireless routers. They will also have knowledge on active directory, domain controllers and password reset tools. · ...

IT Service Desk Specialist at Empire Life in Toronto, Ontario. · 3+ years of experience providing 2nd level technical support. · Extensive knowledge of troubleshooting practices and techniques. · ...

This position oversees and directs end-user support and service desk personnel to ensure daily shift coverage is planned and scheduled Conduct weekly huddles with team leaders Perform weekly audits of tickets per agent for quality review Review and update team performance matrix ...

iCapital is seeking a Service Desk Engineer to join the Corporate Technology department. · ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements. · ...

iCapital is seeking a Service Desk Engineer to join the Corporate Technology department. · ...

This is a flexible position with the expectation of working from our Toronto office at least three days per week. · Create and manage end-user, shared and external service accounts and manage access control, based on company policies · Install, configure, and maintain desktop and ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements, automation, and continuous improveme ...