Digital Service Operations Specialist - Whitby - beBeeprogrammanagement

    beBeeprogrammanagement
    beBeeprogrammanagement Whitby

    1 week ago

    $80,000 - $130,000 (CAD) per year *

    Job title: Program Manager

    Description

    Job Title

    • This role is responsible for delivering client satisfaction by focusing on smooth operational activities and overall program success.

    About the Job


    The Program Manager is a key position that plays a crucial part in managing service level agreements, building relationships, and ensuring clients receive high-quality services. This role involves overseeing program intake processes, managing technology requests, creating operational reports, and analyzing data to improve performance.



    • To succeed in this role:

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    • You will need 3-5 years of experience in account management and/or operational roles with excellent client service skills.


      • The job requires strong project management skills including risk management, issue resolution abilities conflict MANAGEMENT AND ANALYSIS.
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