HRsc Advisor - Sherwood Park, Canada - Acuren Inspection, Inc.

Acuren Inspection, Inc.

Verified Company

Sherwood Park, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:
Rockwood is currently recruiting for a HR Service Centre Advisor (Temporary Contract)to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. The position will be based out of either Sherwood Park, AB or Oakville ONT. The position will be a hybrid working both remote and in office as required. The position schedule will include weekend coverage.

Responsibilities:

The HR Service Centre Advisor is the first point of contact for employees and managers, triaging issues and coordinating the provision of services to clients, as well as providing operational support to Human Resources (HR).

The role supports the accurate and timely processing of employee information and delivers ensures that client service standards are consistently met and issues are resolved in a timely, professional manner.

Customer Support

Keeping a log of all customer inquiries, and reporting on activity weekly
Preparing templated responses for frequently asked questions and responses
Utilizing knowledge of legislation and regulations related to Payroll and/or Human Resources, along with company policies and procedures to accurately complete employee changes in the HRIS

Onboarding

Ensuring the applicable onboarding package is initiated and completed
Entering and verifying the accuracy of new or returning employee data in the HRIS and associated timekeeping systems
Scheduling necessary orientation or preemployment training as required
Ensuring all information is present to support timely payroll processing
Receiving and processing employee transactions in the HRIS

Payroll Supports

Ensuring employee status changes are updated in the system in a timely manner
Auditing employee files to confirm the presence of documentation required by law
Auditing processes initiated by users to ensure accuracy, providing instruction and additional training as necessary
Assisting Managers with workflows related to employee changes and approvals in the HRIS
Identifying process issues within the HRIS, and referring them to the HRIS technical team for attention
Updating organizational information and documents in an intuitive manner on the HRIS for user reference
Reporting metrics related to Service Centre activity

Requirements:

High school diploma
Payroll Complaince Practioner certification would be an asset.
Minimum of two years of experience processing changes in a full service HRIS. Understanding of payroll processes and legislative requirements is also highly desirable.
Proficiency in the use of Human Resource Information Systems (specifically UKG Pro)
Knowledge of Hiring processes and documentation requirements
A high degree of accuracy and attention to detail
Excellent communication and customer service skills
Excellent analytical and problemsolving skills
Ability to organize, prioritize and coordinate multiple assignments/tasks within a team in a timely and effective manner
Understanding of, and compliance with applicable laws and regulations pertaining to human resources, benefits, and payroll

Company Overview:

Rockwood is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures.

Committed to delivering a

_Higher Level of Reliability_, Rockwood provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries.

Rockwood employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.

Rockwood is a market leader.

Our formula for success is straightforward:
be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders.

Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.

LI-KW1