Marketing Manager - Toronto, Canada - TELUS

TELUS

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Montreal, Quebec, CA Ottawa, ON, CA Quebec, Quebec, CA Vancouver, British Columbia, CA Winnipeg, MB, CA- Req ID: Jobs by Category: Sales and Marketing- Job Function: Marketing- Status: Full Time- Schedule: Regular
Description:

Our Team and what we'll accomplish together

Do you get excited about the idea of playing a key role in evolving the TELUS Retail Limited (TRL) workforce into a highperformance and business ownership culture
Do you have an immense passion for improving team member experience, performance and development
Do you love the challenge of starting with an ambiguous idea and then designing & implementing programs with measurable outcomes
Do you have intimate knowledge of "how things really work" in a frontline team and know how you would leverage this knowledge to implement approaches to drive adoption & reinforcement of key people programs

If the answer is "Yes", then this is the role for you

Our TRL People Strategy team is looking for a Marketing Manager to join the team to develop and support "People Programs'' that drive improved team member performance, engagement, and total well-being at every stage of the TRL team member lifecycle.

From Talent Acquisition, Onboarding, Coaching/Performance Development, Talent/Career Development and Organization Design - we are focused on empowering our team members at every stage of their journey.

The TRL People Strategy team is responsible for our strategic workforce transformation and identifying "what good looks like" at each stage of the TRL team member lifecycle and enabling our workforce to achieve desired outcomes.

We are also responsible for defining TRL field roles and expectations, infusing the principles of diversity & inclusion into core programs, and ensuring Total Well-Being for all team members.

We achieve our goals in partnership with multiple teams including Human Resources, Training, Sales teams, Talent Acquisition, TRL Sales & Support Strategy Workforce management.

What You'll Do:

In this role, you will manage programs across multiple areas of the TRL team member lifecycle from development through to go-to-market, adoption and reinforcement

Examples include:
-
Field Roles, Expectations and Performance Assessment

Our business and our people are evolving You will be responsible for defining and productizing roles and expectations for all levels within TRL across multiple workstyles, brands and modes
Update and maintain role assessment tools, including validation support materials
Work with partners to identify skills development opportunities, find efficiencies and build tools to help team members at all levels meet their potential

-
TRL Engagement Strategy & Program Support

Prime the engagement program for TRL including identifying opportunities and working with key sponsors to influence, track and communicate program outcomes
Supporting TRL recruitment and retention programs to ensure top talent is attracted and developed

-
People Insights, Analysis and Strategy

Provide consult to crossfunctional partners to ensure "TRL People Strategy" outcomes are considered in development and delivery of all programs
Develop a People Strategy dashboard by seeking out/leveraging available reporting and analysis to provide business leaders with key People Strategy insights; using insights to inform and recommend next best actions

-
Program support across team member lifecycle as required
- e.g. talent development, performance development, onboarding, D&I etc

Qualifications:

What You'll Bring:

You are a
superior collaborator and partner effectively in a crossfunctional environment:
You believe
stakeholder engagement through
effective listening and influencing is a foundation to
building trust and
driving effective outcomes:
You are an
exceptional communicator (verbal and written) and
can "sell" your ideas at team member and executive level alike:
You know when and how to flex your style: guide and support versus direct and drive
You are very comfortable
influencing others without direct authority:
You are
highly self-directed with a proven record in working in a fast-paced culture and thrive in an ever-changing, sometimes ambiguous environment
You are an
integrator with the ability to see the "big picture" and understand how your work is interconnected to other teams' work

Great to Haves:

Bilingual (French & English)
Postsecondary education in Business, Organizational Psychology or Human Resources (or equivalent experience)
Proficiency in Google Workspace (formerly GSuite)