Administrator - Calgary, Canada - Wipro Limited

Wipro Limited

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Wipro Limited (

NYSE:
WIT,

BSE:
507685,

NSE:
WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.

We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
- **A PROUD HISTORY OF OVER 75 YEARS**:

FY22 REVENUE 10.

4 BN USD:
-
WE'RE PRESENT IN 66 COUNTRIES:

OVER 1,400 ACTIVE GLOBAL CLIENTS

Wipro is seeking for Administrator to join our collaborative team.

Role:
Administrator

Location:
Calgary, Alberta, Canada

Key skills required:

Component: Exchange Online, Active directory and Office 365, SharePoint Online, OneDrive for business, Skype for business.
Troubleshooting end user issues related to Outlook, SharePoint, and other Office365 Services.
Troubleshooting issues related to Mail Flow, Object provisioning, SMTP Relay issues for internal EA Applications.
Involved in Security task/activities by sharing relevant data from Office365 Tenant,
Involved in patching and maintenance activity of Windows & Exchange servers,
Monitoring Office365 Tenant for any major change or Outages and proactively updating Service Desk Team, SME' s & IT Operation Management Team about it.
Working on Priority Tickets and ensuring the Incident/Task are closed & resolved within SLA? s.
Working with Site IT? s for remote location and Executive IT Team to resolve issues for VIP users.
Collaborating with other internal IT Teams on issue solutions/guidance.
Involved in service improvement plans for Office365 to test feature, share best practices and experience with the Engineering Team on Office365 services,
Reviewing Messaging Team performance and discussing any technical or process related roadblock/challenges on weekly with SMEs & IT Operation Lead from Client side,
Documenting best practices and creating SOP's for known issues resolution.
Migration: mailboxes from onpremises exchange server 2007, 2010, 2013 & 2016 to Office 36
Hands on experience in technologies Exchange server 2013, 2010 and Office 36
Expertise in Implementing, configuring and administrating Exchange servers.
Configuring and Troubleshooting Mail retention policies issues, Transport and Journal rules issues, Mail flow and mail connector issues.
Automating and executing Office 365 procedures utilizing Windows PowerShell.
Configuration and troubleshooting of MS Outlook client 2010, 2013 and 201
Creating and managing Mailboxes, Distribution Lists, and Public Folders.
Audit Logging and Compliance requirements.
Creating recipients, Mailboxes, o365 groups etc.
Office 365 exposure from setting up and implementing standpoint.
Delivering triages on all the Office 365 components.
Collecting and analysing logs for Outlook client.
Syncing users from AD to Office 365 using AAD connect tool.
Managing and troubleshooting users, groups, and computer accounts in Active directory.
Managing incremental sync and full sync to sync user data to cloud.
Helping customers to set up AAD connect for their organization.
Managing and creating SharePoint teams, site collections and groups.
Handling issues related to permission and provisioning of user in SharePoint Online.
Resolving issue on SharePoint document library, list, webparts, and pages.
Created, configured, and administered SharePoint sites and user permission rights.
Solving syncing issues of SharePoint site and document library on Windows and mac.
Created and Managed SharePoint Groups and Permissions for Domain Users.
Solving syncing issues of OneDrive for Business on Windows and mac.
Helped in installation and activation of OneDrive for Business.
Excellent Communication Skills