Client Services Coordinator - Toronto, Canada - Lending Hand Homecare

Lending Hand Homecare

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Part Time Client Services Coordinator - Hybrid

The Client Services Coordinator is responsible for fostering a strong relationship between Lending Hand Home Care and its clients, their families and our caregivers.

This is achieved by efficiently providing administrative support and coordinating client schedules with a friendly, enthusiastic and professional attitude with all clients, team members and external customers.

Flexible availability would be an asset with required participation in the two week after hours on call rotation.

Starting rate of pay would be between $21.00-$23.00 an hour.

Primary Responsibilities

Answer telephone calls and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on all clients throughout their care with Lending Hand Home Care
Appropriately schedule staff to ensure continuity of care in the provision of service delivery
Update and maintain an electronic client database
Generate and distribute various scheduling and billing reports
Provide administrative support to other Client Services Coordinators
Other office administrative duties as assigned

Requirements:

Must be available every two weeks to join the after hours on call rotation (at additional compensation)
Must have a quiet confidential space to work from home (Hybrid Position)
Must have access to high speed internet
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multitask
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience working for a community health provider is preferred
Experience with scheduling and balancing of hours
Strong problem solving skills
Courses in medical administration or health care training is an asset
An ability to work independently

About Us
Lending Hand Home Care is an in-home health care provider that assists individuals and families. We work hard to establish a name that Canadians can trust in home care services.

Our team of service healthcare professionals delivers care to numerous clients each day enabling people to remain in their homes, attending to their healthcare needs and overall well-being, caring the way we care for our loved ones.

Job Types:
Part-time, Permanent

Salary:
$21.00-$23.00 per hour

Benefits: