customer service representative supervisor - Edmonton, Canada - Rayacom

    Rayacom
    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 year to less than 2 years
    • Tasks

    • Co-ordinate, assign and review work
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Identify training needs and train workers in job duties and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    • Resolve work-related problems and prepare and submit progress and other reports
    • Supervision

    • Customer service clerk
    • 3-4 people
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure
    • Personal suitability

    • Client focus
    • Dependability
    • Organized
    • Reliability
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week