- Create new jobs, carve existing jobs and create opportunities customized to the abilities and competencies of clients.
- Complete Discovery, Employment Profiles and create unpaid work experience opportunities.
- Assess and refer for specialized assessments when needed to facilitate development of an Action Plan.
- Interpret results of the specialized assessments and recommend next steps.
- Promote the benefits and employment support services of Langley WorkBC programs to employers in targeted industry sectors, the local business community, industry associations, and relevant community agencies.
- Manage and respond to client referrals and client engagement reporting using ICM (Database) Service Request guide.
- Analyze and utilize current local labour market information to source employment opportunities for participants.
- Conduct active program marketing and recruitment activities.
- Coach and support participants as they look for work.
- Assist employers with on‑boarding and the development of training.
- Provide ongoing guidance, and follow‑up support and assistance to both employers and clients in volunteer and employment placements.
- Monitor client progress, conduct routine follow‑up activities and provide ongoing client support.
- Maintain records of participant progress and provide updates through monthly reports and regular team meetings.
- Consistently review client outcomes against performance targets, contributing strategies to ensure program targets are met.
- Initiate, promote, organize and host a wide range of industry/employer events to enhance participant employment opportunities.
- Participate in the creation of a strategic marketing plan for Langley WorkBC.
- Initiate, develop and source marketing resources for the Work BC Centre.
- Keep detailed records of all participants/employers as required by Douglas College and the funders. Provide statistics and reports as required.
- Participate in regular team meetings, strategic planning and program review sessions as scheduled.Foster positive, productive working relationships and work collaboratively to contribute to a positive work environment based on mutual respect.
- Work to Training Group's Quality Management System, ISO9001:2015 standard.
- Perform miscellaneous duties as required.
- Bachelor's degree or equivalent combination of education, training, employment and career counselling, vocational counselling certifications.
- Demonstrated experience in:
- Assessing complex client needs in specialized areas such as physical limitations, developmental disabilities, mobility skills, and cognitive, social and emotional barriers.
- Interpreting clinical assessments.
- Delivering customized employment, job coaching and job development services.
- Conducting Disability‑related needs assessments and interpreting specialized assessments or clinical assessments.
- Working with individuals with complex barriers to employment and a broad range of cultural backgrounds.
- Identifying assistive technology solutions for persons with disabilities.
- Building partnerships with stakeholders and employers.
- Current local labour market knowledge across a range of industry sectors.
- Strong oral and written communication and interpersonal skills.
- Proven ability to successfully work within a multi‑faced program, and meet targets and deadlines.
- Access to a car and a BC Driver's License is mandatory.
- Satisfactory completion of a criminal record check.
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Customized Career Coach - New Westminster - Douglas College
Description
Salary
Salary Range $30.91 to $33.46 per hour. Salary is based on education and experience.
Location
Location Langley
Opportunity
The WorkBC Langley Customized Career Coach will initiate and build relationships with employers and source work experience placements and community attachment opportunities for clients. They will support clients in job search activities to secure work experience, volunteer positions and paid employment opportunities. They will also provide follow‑up support to clients at the workplace to ensure that clients maintain sustainable employment.
Responsibilities
Reporting, Tracking and Teamwork Activities
Team Responsibilities
Quality Assurance
Miscellaneous Duties
Who We Are
Do what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do and we're looking for passionate, motivated people to join us in making one of Canada's best degree‑granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
Additional Information
This contract position is 40 hours per week located at the WorkBC Langley and Aldergrove offices. Working hours are Monday to Friday 9:00am‑5:00pm, but will require occasional evening shifts until 6:30pm (Wednesdays and Thursdays) and occasional Saturdays from 10:00am – 3:00pm.
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