Guest Services Associate Admin Busy Massage Chiro - Brantford, Canada - Massage Addict Brantford and West Brant

Description

Guest Services Administrator/Front Desk Associate

Massage Addict is 100% Canadian owned and locally operated. With over 115 multi-disciplinary clinics and more than 1,800 Registered Massage Therapists, Chiropractors, Acupuncturists and Reflexologists across the country, you'll be part of a team that helps over 73,000 Canadians each month manage their pain, stress, and anxiety.

Position Summary

An integral member of the Massage Addict team, Guest Service Administrators (GSAs for short) thrive on consistently providing an exceptional experience from the moment a client walks through our doors.

Embracing our fast-paced clinic environment, GSAs are motivated, initiative-taking, outstanding communicators, highly organized and true multi-taskers.

With a 'can-do' and 'no task too small' mindset, a GSA can manage both administrative and clinic responsibilities with care while also ensuring the safety of our clients and therapists.

Responsibilities

• Provide outstanding client service, answering telephone calls, and booking appointments.
• Welcome clients by greeting and familiarising them to the Clinic upon arrival.
• Maintain a working knowledge of all Massage Addict services.
• Provide administrative support to the Clinic including preparation of forms, and documentation for new and existing clients.
• Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guestfacing areas, including the reception area and treatment rooms.

Requirements & Qualifications

• 2 years of experience within a serviceoriented environment, with a focus on administration, and providing a high level of client service/satisfaction
• Superior verbal communication and telephone skills
• Professional, good energy, calm, patient and friendly with great people skills
• Excellent organization and multitasking skills and the ability to work in a fastpaced environment.
• Access to reliable transportation.

What we offer

• Professional, fun environment
• Passionate team of colleagues
• Hourly wage plus bonus / commission

Hours of Operation

• Monday
• Friday: 8am 10pm

• Saturday

• Sunday: 9am 4pm

If you meet our requirements and have related experience, talent, and are looking to work in a supportive environment, then Massage Addict is the place for you


Interested in applying?
We thank all applicants but only those qualified will be contacted.


Job Type:
Part-time

Part-time hours: 10-40 per week


Salary:
$15.50-$18.00 per hour


Expected hours:
per week


Schedule:

• 4 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
We follow all protocols as per our Governing Bodies


Work Location:
In person