Sales Coordinator - Edmonton - thyssenkrupp Elevator

    thyssenkrupp Elevator
    thyssenkrupp Elevator Edmonton

    1 week ago

    Description

    TK Elevator is one of the world's leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We're reshaping the elevator industry and transforming cities into the best places to live.

    Responsibilities

    • Assist the sales team in preparing proposals, contracts, and presentations
    • Coordinate and track sales leads, opportunities, and follow-ups
    • Maintain and update customer records in the company's CRM system
    • Handle incoming inquiries, ensuring timely responses to customers
    • Prepare and manage sales reports, tracking key performance metrics
    • Support the preparation of tender documents and bid submissions
    • Act as a point of contact for customers, addressing inquiries and coordinating with internal teams
    • Schedule meetings and site visits for the sales team
    • Ensure customer satisfaction by facilitating smooth communication between clients and the company
    • Streamline sales processes to improve efficiency and accuracyIdentify and implement improvements in administrative workflows
    • Work closely with sales representatives, project managers, and operational teams to ensure alignment. Support cross-functional initiatives to enhance customer service and sales performance
    • Other duties as assigned

    Qualifications

    • Diploma or degree in Business Administration, Marketing, Communications, or a related field
    • 2+ years of experience in a sales support or coordination role, preferably in a technical or construction-related industry
    • Familiarity with CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
    • Excellent organizational and multitasking abilities
    • Strong written and verbal communication skills
    • Attention to detail with a focus on accuracy
    • Ability to work effectively in a team environment and manage deadlines
    • Customer-oriented mindset with problem-solving skills

    Benefits

    • Company pension
    • Dental care
    • Disability insurance
    • Employee assistance program
    • Extended health care
    • Life insurance
    • On-site parking
    • Paid time off
    • Vision care
    • Competitive salaries
    • Bonus plans for all positions
    • Wellness Program

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