Program Coordinator, Tax Aid - Vancouver, Canada - Disability Alliance BC

Description

Open:
November 29, 2023


Closes:
December 8, 2023


Location:
Vancouver, BC


Category:
Tax AID & Access RDSP Programs


Type:
Part time (4 days/week)


Salary:
$40,000/year


Who We Are
Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia.

We champion issues impacting the lives of people with disabilities through our direct services, community partnerships, advocacy, research and publications.

Our mission:

to support people, with all disabilities, to live with dignity, independence and as equal and full participants in the community.

DABC is seeking a Program Coordinator for our Tax AID and Access RDSP programs. This role contributes to maintaining the quality and sustainability of program services.

The Program Coordinator will assist the Director of Tax AID & Access RDSP in supporting the day-to-day operations of both programs by managing client intake and inquiries, maintaining program policies and procedures, developing program materials, participating in strategic planning for both programs, coordinating outreach activities, and other tasks as reasonably required.

The position will be based out of DABC's Vancouver office but may require occasional travel to other BC communities.


Responsibilities:

Under the supervision of the Director, Tax AID & Access RDSP, the Coordinator will carry out the following responsibilities and tasks:

• Screen clients for eligibility of Access RDSP and Tax AID services and conduct initial client intake
• Ensure regular update of any program materials, including program manuals, educational resources, community resources and contacts list
• Maintain and organize physical and digital files, as well as other program materials in the office
• Provide accurate statistical information on participant activities for evaluations and reporting purposes
• Provide information and support to people with disabilities on the DTC, RDSP, and other tax related issues
• Keep up to date on any changes to policy and procedures relevant to the Access RDSP and Tax AID programs
• Liaise with community partners to schedule and arrange specific outreach activities
• Assist in the development of community awareness and outreach strategies through a variety of means including the development of educational materials, delivery of workshops, and establishment of new community partnerships
• In consultation with the Communications Coordinator, assist in the development of marketing and communications strategies
• Lead tasks and activities related to key projects and community partnerships
• Support the Tax AID and Access RDSP advocates with daily tasks

Working hours:
This position is for 32 hours/4 days a week. The office hours at DABC are 8:30 am to 4:30 pm.


The successful applicant must:

• Be able to work effectively with people with disabilities from a clientcentered approach
• Have a minimum 2 years combined postsecondary education and/or applicable work experience
• Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
• Have excellent interpersonal skills and the ability to work effectively with clients and staff across many diverse backgrounds
• Be selfmotivated, adaptable, and able to work effectively with a team as well as independently
• Maintain a professional, respectful, and empathetic demeanor with clients and have the ability to manage client expectations as it relates to the capacity and scope of DABC's services
• Have excellent organizational and critical thinking skills
• Be computer literate and proficient with Microsoft Office software, specifically Excel, Word and Outlook
• Maintain the integrity and confidentiality of client information
• Be able to manage and sort through a significant volume of incoming communication

The following are strong assets for this position:

• Working knowledge of federal tax and financial programs for people with disabilities including the Disability Tax Credit, Registered Disability Savings Plan, Canada caregiver amount and other deductions
• Knowledge of tax law
• Experience with community outreach or program planning
• Experience in the nonprofit sector
• Experience with a disability and/or supporting people with disabilities
• Knowledge and understanding of community resources available to people with disabilities
• Understanding of antioppression principles
• Experience working with design tools including Canva, or Adobe Creative Suite
• A driver's license

Compensation:

• Salary will be $40,000 per year with the potential for hours to be increased from 32 to 40 hours per week based on future funding
• This position offers the following benefits after the successful completion of a three month probationary period:
• 12 days of paid vacation annually

days of paid sick leave annually

• 100% of the cost of extended health and dental care benefit premiums
• A generou