Friendly Customer Advocate Role - Grand Rapids - beBeeFrontDesk

    beBeeFrontDesk
    beBeeFrontDesk Grand Rapids

    2 days ago

    Full time

    Job title: Front Desk Customer Service Representative Full Time

    Description

    Customer Service Representative


    This role promotes exceptional customer experience and efficiently handles sales transactions. As the primary point of contact, it's essential to present a positive image for the organization.

    Main Responsibilities

    • Serve customers through phone calls, digital interactions, and in-person visits while ensuring timely follow-ups.
    • Manage student attendance tracking systems and coordinate team member lesson schedules.
    • Address account concerns by contacting guests for clarification purposes when necessary.

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