Project Quality Supervisor - Toronto, ON, Canada - Index Exchange

Description

Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen.

We are all in on video this year. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we're looking for talented professionals to help take us to the next level.

Ad Quality Coordinator –Supports the Ad Quality division of the Exchange Quality Department by performing daily specialized campaign association processes, and auditing before and after activation to ensure demand meets or exceeds all applicable regulations and Index Exchange quality guidelines.

The Ad Quality Specialist plays an integral role in the Exchange Quality department by ensuring all eligible demand is activated while upholding Index Exchange's commitment to providing a clean and transparent exchange.

This is a contract role start from June 3rd, 2024 to December 31st, 2024. Sunday-Thursday 3:00 AM-11:00 AM EST
Sunday-Thursday 11:00 PM -7:00 AM EST
Efficient management of daily campaign assignments.
Accuracy of creative assessments and classifications.
Thoroughness of insights and analysis shared with internal and external stakeholders.
Quality of output of project work assigned.
Review and audit campaigns and creatives to ensure accuracy and compliance with Index Exchange policies and quality standards.

Address sensitive content which may be graphic, violent or hateful, include offensive or derogatory language or other potentially distressing material.

Applies various tools & techniques to help troubleshoot campaigns and creative when required, helping to resolve campaign issues in a timely manner and as assigned.

Respond and resolve issues and inquiries related to demand that may violate Index Exchange policies and/or acceptance criteria.
Support group project opportunities to build process improvements, effectively managing and prioritizing multiple deadlines at once.

Acquire and maintain expertise with Index Exchange proprietary workflow tools for creative preview and campaign management, as well as third party business intelligence tools like Looker.

Skilled in synthesizing analysis into actionable recommendations.
~ 1+ years of experience in a software company or Ad Tech industry.
~3-year degree in a related field or equivalent work experience.

Comprehensive health, dental, and vision plans at no cost to you
Time off and flexible work schedules
Retirement plan with a 5% company match
Community engagement opportunities and donation-matching program
Annual virtual company retreats and regular community-led team events
Our interview process consists of several steps, including phone screens and video interviews.

We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.

Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. Accessibility for applicants with disabilities
Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities.