Inside Sales Representative - Puslinch, Canada - Pentalift Equipment Corporation
Description
Pentalift Equipment Corporation is one of North America's largest manufacturers of loading dock equipment and industrial lift tables.
_Primary Responsibilities:
_
- Receive and respond to inbound calls from dealers, contractors, and/or endusers in a timely and professional manner
- Inform customers about our products by providing product literature, specifications, technical drawings, products, pricing information etc. as required
- Suggest additional products to further promote Pentalift products for the customer's requirements
- Provide information to Estimating and/or Engineering to facilitate quotation process on customized special orders
- Determine date of delivery required by customers and communicate this information to Manufacturing in an effective manner
- Ensure completion of all documentation and other requirements such as credit, approval drawings, concept drawings, confirmation drawings, contract documentation, subcontract documentation, process the order
- Update information in various databases to process and track orders
- Track orders and follow up with Plant and Customers as required
- Prepare expedites, order status, order delays, change order requests and other required documentation during the order process
_Qualifications:
_
- Ideally 13 years of experience working in an inside sales or similar role within a manufacturing setting
- Strong organizational and interpersonal skills with exceptional attention to detail
- Able to work well in a fastpaced environment to meet deadlines
- Possess a positive attitude and work well in a team oriented environment
- Experience with Microsoft Office (Office, Word, Access)
- Knowledge of Industrial equipment and an aptitude for understanding technical information would be considered an asset
Benefits:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
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