Accounts Receivable Advisor - Mississauga, Canada - Chartwell

Chartwell

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting to the Accounts Receivable Manager, the Accounts Receivable Advisor's primary responsibility is to support the residences for all billing related issues and collections, proactively identify opportunities to improve, develop and maintain procedures for receivables processes.

Key Activities
Complete responsibility for accounts receivable procedures for a portfolio of properties including but not limited to:

To always provide an exceptional customer experience.
To oversee the resident maintenance and billing processes
Ensure internal control reports are received timely and have appropriate approvals and ensure compliance to corporate policies
To ensure leases are accurately completed and are reflected accordingly in the billing system
Review census for accuracy and timely processing of resident movement (move in's, move out's, room changes, rent changes, etc.)
To calculate resident yearly rent increases and distribute monthly by the due date
To follow up on resident refunds, current and stale dated
Timely processing of NSF payments and follow up with the property on payment
Monitor and track collections activities for all accounts over 30 days
To prepare monthly detailed outstanding analysis for properties on the top 10 list
Generate and distribute the properties monthly billing report and EFT in accordance with the set deadlines
Follow up with properties at month end to have a timely closing of the books
To establish effective working relationships with management in the homes and provide support and telephone training as required
Respond in a timely and clear manner to all properties and residents' queries.
Update and maintain residents' securities and last month rent deposits listings in the system
To proactively identify opportunities to improve receivables processes
To develop and maintain procedures for receivables processes
Other duties as assigned by the Manager

Qualifications
Experience

Functional
Accounts Receivable 46 years
Bilingualism is required

Education

College diploma or University degree

Skills & Abilities

Strong knowledge of the Accounts Receivable cycle and how it relates to finance
Knowledge of Microsoft Word and Excel (intermediate)
Experience in Yardi considered an asset
Ability to work under pressure and multitask
Ability to work independently
Strong organizational skills
Strong communication skills
Strong customer service skills
Strong attention to detail
Excellent understanding of the Accounts Receivable Policies and Procedures
Demonstrates Chartwell's values of RESPECT

At Chartwell, we're all about Making People's Lives

BETTER:
the lives of our residents and their families, and the lives of our employees.

Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.