- Greet all guests and take beverage and food orders promptly and professionally.
- Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
- Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards
- Carrying or lifting items weighing up to 50 pounds
- Remain stationary for extended periods
- Moving about the restaurant
- Handling food objects; plates, trays, glasses, etc.
- Bending, stooping, kneeling
- Must be fluent in English and French.
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or provincial government agencies.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.
Restaurant Server - Pointe-Claire, Canada - Easton's Group of Hotels
Description
Looking for a career change? Join one of Canada's most successful and multicultural hospitality companies that strives to take your talent to the next level. With 20 hotels owned and managed by Easton's Group of Hotels and a further five in development, your passion, collaboration, and voice will be an excellent addition to our growing organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.
If you have a passion for exceptional service delivery, are results-driven, and appreciate recognition, Easton's is your career partner of choice.
The Easton team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our Company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.
About the Hotels:
Embassy Suites by Hilton Montreal: The Embassy Suites by Hilton Montreal Airport is a 162 All Suites, full-service hotel, owned and operated by Easton's Groups of Hotels. A Montreal Airport Hotel with a Full-service Restaurant and Bar "Rendez-Vous de L'ouest" and two meeting rooms, within walking distance from Fairview Shopping Mall and many restaurants in the area. Ideal for long-term stays and large groups, as well as very corporate-oriented.
JOB OVERVIEW
Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS AND REQUIREMENTS
Basic reading and writing. Foodservice experience with general knowledge of restaurant operations.
This job requires the ability to perform the following:
Other:
Work Area: Kitchen and F&B Outlet(s)