<em(Field Service Engineer Alternative) Industrial Equipment Installation Troubleshooter </em> - Calgary - beBeeFieldServiceEngineer

    beBeeFieldServiceEngineer
    beBeeFieldServiceEngineer Calgary

    1 week ago

    Full time $65,000 - $100,000 (CAD) per year *

    Job title: Field Service Engineer

    Description

    Technical Field Support Specialist

    The purpose of this role is to ensure the seamless operation of our cutting-edge equipment, maximize performance and enhance customer satisfaction. We are seeking a highly skilled Technical Field Support Specialist who will be responsible for delivering exceptional technical support, maintenance, installation and training services.

    • Perform field service work at customer sites which includes installation, commissioning, testing, integration, optimization, maintenance and repair ensuring full functionality according to machine specifications.
    • Analyze evaluate and diagnose equipment troubleshooting machine problems through to resolution perform preventative maintenance including preseason service postseason service enhancing ongoing performance of machines react in a prompt professional manner to customer machine issues in the field where an easy fix is not possible ensure customer is well informed of the next steps and potential costs address customer complaints if necessary escalate to appropriate stakeholders maintain close relationships working collaboratively with engineering research development sales solution delivery internal stakeholders for continuous improvement activities advise on any potential sales opportunities successfully complete projects act as voice of customer value chain improving products systems services reporting feedback comments received leadership research or sales assist train new team members as requested instruct train customers on operation utilization required maintenance systems manage control tools test equipment documentation other assigned equipment embrace related assignments responsibilities contributing overall success team promote safety culture company industry providing world-class technical support enabling business growth delivering results-driven solutions developing long-term partnerships successful global presence cross-functional collaboration innovative technologies experience electro mechanical electrical electronics automation industrial sustainable manufacturing engaging diverse cultures collaborative teamwork strong communication skills ability read analyze interpret technical procedures governmental regulations willingness adapt learn continuous improvement processes including responsive proactive accountability innovating problem-solving critical thinking embracing creativity efficiency innovation strategic thinking equipping upgrading learning environments resources deliver quality services delivered high level excellence specialized knowledge excellent interpersonal organizational administrative planning project management coordination leadership analytical reasoning creating transparency diversity equity inclusion communications coaching group mentoring mentoring teammates formalizing feedback evaluation system assisting resolving conflicts understanding ethical practices reliable honest integrity consistent character upholding environmental sustainability.
    * This salary range is an estimation made by beBee
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