Level 1 Technician - Lachine, Canada - AET Solutions

Description

AET Solutions is seeking a Level 1 Technician to join our growing team. We specialize in offering IT solutions for small and medium sized businesses.


Responsibilities include:
Support users with technical issues as they arise, either in person or remotely
Setting up computers and accounts for new employees
Keep tickets up to date and accurate
Perform required system updates on customer equipment including but not limited to Windows systems and Anti-Virus software
Monitor and manage backup solutions


Requirements:

AEC or diploma related to the IT field
Experience in a help desk role (an asset)
Excellent communications skills
Fluent (written and spoken) in English and French
Experience with Office 365, Active Directory and File Storage systems (an asset)

Knowledge of G Suite / Google Workspace
Excellent organizational skills
Experience with Apple computers and devices (an asset)
Experience in an office setting (an asset)
Valid Driver's license


Pay:
$47,500.00-$53,000.00 per year


Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lachine, QC H8T 1A3: reliably commute or plan to relocate before starting work (required)

Work Location:
In person