Digital Onboarding Product Manager - TORONTO, Canada - Royal Bank of Canada

Description

Job Summary

Designs new products or changes to existing products. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.

Job Description

What is the Opportunity?

Digital Onboarding Product Manager within RBC Capital Markets US Cash Management team will be responsible for product management, development efforts and working closely with functional partners delivering the digital onboarding experience on the portal.

What will you do?

The Product Manager will actively partner with the appropriate stakeholders to enable solutions onboarding pain points and execute delivery of those solutions

• Support the Product Strategy & Execution for US Cash Management Onboarding in partnership with Policy, Technology and other cross functional partners
• Partners closely with cross-functional stakeholder teams; core payments, fraud, risk, compliance, sales, engineers, scrum teams and GTM to effectively drive forward and support the DO experience.
• Translates business needs into requirements and drive them through delivery and deployment
• Acts as the voice of the user in product design, gathering direct feedback from customers on our future DO user experience
• Effectively manages and communicate product vision, strategy, measurement/reporting, prioritization and backlog
• Anticipate issues and proactively put mitigations/remediation plans in place; see and manage dependencies across workstreams
• Propose and implement innovations in optimizing end to end journeys

What do you need to succeed?

• Strong executions skills
• Ability to operate in a fluid, rapidly changing environment
• Strong Product Management background, experience in agile environments, understanding of technical concepts and strong business acumen
• Strong command of digitizing Onboarding processes for enterprise clientele (companies, not individuals)
• Familiarity with policy environments KYB, KYC, AML, CDD and Compliance requirements and tooling
• Experience in helping craft user experience flows in tandem with backend processes/platforms
• Strong stakeholder management, ability to collaborate closely across our cross-functional team to bring the voice of the customer/represent the business needs/requirements to them
• Must be a team player who works well with technical and non-technical resources
• Must be able to see tasks through to completion without significant guidance; independent producer who delivers and validate high-quality end-to-end digital solutions
• Strong understanding of Corporate Banking and/or Transaction Banking; digital banking products

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

#LI-Hybrid

#LI- POST

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Project Management, Results-Oriented

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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