Service and Warranty Administrator - Winnipeg, Canada - Fort Garry Fire Trucks

Fort Garry Fire Trucks

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Established in 1919, Fort Garry Fire Trucks is Canada's leading manufacturer of quality fire trucks. Fort Garry Fire Trucks is looking to hire a full -time Service and Warranty Administrator for our Service department.

This position provides administrative support to the Service and Warranty Manager and is a first point of contact for service or warranty customers.

Responsibilities and Duties:

Prepare work orders
Maintain service department vendor, customer and labour reports
Receive and respond to requests for service or warranty, customer inquiries and requests from service technicians
Prepare parts quotations for approval and process purchase orders
Coordinate travel arrangements for service technicians
Review and ensure completion of the administrative requirements for service contracts
Review job costing reports and submit for manager approval
Liaise with accounts receivable on customer accounts and payments
Prepare invoices for freight recovery
Maintain warranty database
General office duties

Applicant Requirements:

Proficient computer skills using Outlook, Excel, Word and Power Point
Fluent spoken and written English and excellent interpersonal communication skills
Customer service experience
Strong organizational skills with the ability to adapt, multitask and manage competing priorities and adhere to timelines
High attention to detail and accuracy with data collection and entries
Legally eligible to work in Manitoba
Reliable transportation: bussing is not available at our location

Assets