Bilingual Technical Support- Informatics Software Specialist Level 1 - Vaughan

Only for registered members Vaughan, Canada

6 days ago

Default job background
$60,000 - $81,000 (CAD)

Job summary:

Providing Level 1 technical support (verbal and written) for the Company's software products (IAMQC MSDRx) to both external and internal customers is the responsibility of the Technical Support Informatics Software Specialist.

  • Handling customer support inquiries conveying customer feedback to Product Management Quality Marketing teams process mapping writing work instructions using database boilerplate product support language managing tracking customer complaints

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