- Overall responsibility and accountability for producing the monthly operations report, that provides insight on the status, costs, and trends of injured worker claims covered under WCB insurance policies. This includes coordinating and directing the research and analysis activities that support the findings presented, along with working with senior operations management on a regular basis to ensure topics stay relevant, significant, and informative.
- Advise senior management and directors on forecast claim cost variances and issues.
- Make recommendations to the directors and managers of Customer Service, and WCB senior management, leveraging rigorous research outcomes.
- Engage in comprehensive research to proactively assess and analyze the financial implications, benefits, and service effects of WCB policies and practices.
- Investigate and evaluate complex issues and hypotheses relative to key cost issues or targeted benefit groups.
- Promote management understanding of emerging operational trends, and the impact of alternative policies on costs.
- Deliver expert analysis and recommendations to Customer Service directors and managers, focusing on essential performance metrics.
- Participate in ad hoc meetings with senior executives, cross-functional project teams, and relevant stakeholder groups as necessary.
- Independently or in consultation with stakeholders organize research undertakings, which involves the collection, compilation, analysis, and distribution of information.
- Craft concise and impactful summary reports summarizing research findings in a clear non-technical manner.
- Collaborate with other team members, departments, or business units in the development of the key documents, such as the annual Budget and the Financial Plan.
- Design, analyze, and effectively employ complex computer programs, leveraging statistical and quantitative methodologies for both internal and external data reporting and analysis.
- Bachelor of Arts or Science with a major in statistics, mathematics, or another business-related quantitative field. Graduate level education is desirable.
- Minimum of 5 years of related experience including applying statistical methods and models in support of decision-making activities.
- Experience with economic forecasting would be considered an asset.
- Proficiency with data and statistical analysis tools is necessary (python preferred).
- Proficiency with data extraction and reporting tools is essential, SQL preferred.
- Excellent facilitation and interpersonal skills are required to build effective working relationships with key clients including senior management.
- Strong verbal and written communication skills along with effective project management skills are essential.
- Ability to integrate technical expertise with strong conceptual and analytical skills.
- Expertise in preparing reports and presentations for use by a general audience.
- Ability to train, monitor and provide peer leadership to other members within the Financial & Economic Analytics team and in other departments.
- An understanding of Freedom of Information & Protection of Privacy Act, Workers' Compensation Act and related regulations, policies, and procedures, would be considered an asset.
- Ability to work effectively as a team member in a self-directed team environment with minimal supervision.
- Ability to remain composed when faced with unexpected problems and work effectively through stressful situations.
Senior Analyst - Edmonton, Canada - WCB Alberta
Description
As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB atCareers - WCB Alberta
Job Title:
Senior Analyst - OperationsJob Type:
Permanent / Full timeJob Location:
Edmonton, AlbertaSenior Analyst - Operations
Financial and Economic Analytics
Do you...
to make a difference?
respect, care, excellence, trust and fairness?
a culture where individuals are committed to deliver purposeful client service through a lens of learning and growth, within a hybrid work model that values flexibility and work-life balance?
Why WCB-Alberta?
We are a team that cares. Over 2,000 people, in four offices located in Edmonton and Calgary, each with unique skill, expertise and perspective that supports our core areas of business. Regardless of specialty, we are a team connected by a shared purpose and value.
As the independent operator and administrator of the province's Workers' Compensation Act, we come to work each day committed to over two million workers and over 170,000 Alberta employers. We are inspired by making a positive impact on the lives and businesses that have been impacted by workplace injuries.
The Financial and Economic Analytics (FEA) team plays a crucial role in our organization. They are responsible for developing analytics and reports related to economic monitoring, analysis, and operational metrics. By providing high-quality data and metrics, they empower senior management to make informed decisions.
WCB-Alberta is on a transformative journey, leveraging technology to enhance customer insights. To thrive in this environment, you'll need to be inquisitive, always asking "why," and relentlessly pursuing answers. Your self-initiative, adaptability, strong analytical skills, and ability to synthesize information from diverse sources will be invaluable. Effective communication with staff, management, and external stakeholders is essential. Your client-centric approach will enable you to contribute meaningful data and ideas to critical discussions.
Our vision is to deliver financial, economic, and operational insights that drive our organization forward. We prioritize meaningful work, automate routine tasks, and focus on providing actionable insights. If you share our values and are excited about the opportunities within our finance team, we encourage you to apply online today.
The Opportunity:
Your experience and skills:
We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from home and Edmonton, Alberta office) that foster a healthy work-life balance. You'll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.
SALARY: $87,363.00 to $102,765.00/year (Salary Grade 12)
We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.
Final candidates for this position are required to undergo a security clearance and credit check as a condition of employment.
Closing Date: April 26, 2024
We thank all applicants for their interest, however only candidates under consideration will be contacted.