Business Analyst - Toronto, Canada - Computer Consultants International Inc.

Sophia Lee

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Sophia Lee

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Description
Work with project team to ensure successful business adoptions is achieved for the Public Safety Radio Network (PSRN) project.


Experience and Skill Set Requirements

  • At least 5 years of business analysis experience
  • All roles procured are required to be cleared through the Contractor Security Clearance Process of the OPS.

Deliverables:


  • Supports the Organizational Change Management team by delivering technical documentation, process flows and reporting analysis on project deliverables
- as part of the OCM team, supports the development of communication strategies, plans and deliverables and tracks their delivery.

  • Conducts business analysis; develops process flows and guides, documents roles and responsibilities for multiple streams
  • Develops templates for communications for the purpose of reuse across multiple streams
- supports/creates the design of power point presentations, and other communication solutions which for stakeholder and internal presentations and information sharing

  • Tracks and documents data from project information (i.e. user equipment, service readiness) using multiple Microsoft tools (Visio and excel). Using business intelligence tools, develop dashboards and scorecards to support project reporting.
  • Provides regular progress updates and reporting at various audience levels; including regular input and updates to the Project Managers, project Sponsors, Executive Sponsors, and Agency or Partner levels.
  • Collaborates with stakeholders in Project streams and in Partner Ministries on documentation and communications as per the PSRN Communication Plan.
  • Leads and conducts business analysis in order to assess develop process flows, roles and responsibilities and system inputs in such a way that technology solutions can be determined, or business processes can be developed. improvements through alternative, cost effective service delivery approaches.
  • Develops dashboards, reports and scorecards to support cross stream reporting and analysis
  • Monitors progress of communication activities and deliverables and reports regularly to the management and clients' decision makers
  • Develops performance measures for business analysis evaluation and conducts followup.
  • Stakeholder management of diverse stakeholders with different interests
  • Participate in Knowledge transfer

Skills and Knowledge

  • Proficiency in Office productivity and collaboration tools (such as PowerPoint, excel, word, SharePoint, Visio, teams and outlook
  • Experience in developing process flow diagrams, roles and responsibilities descriptions and development or processes/procedures
- technical writing skills to develop procedures and processes
- data analysis skills to collect and synthesize data and make recommendations based on data collected
- organizational change management and development of I&IT communications experience

  • Demonstrated experience creating content in an engineering, IT or technical environment

Job Types:
Full-time, Fixed term contract

Contract length: 10 months


Salary:
$38.00-$48.00 per hour


Application question(s):

  • Excellent verbal, presentation and written communication skills, interpersonal and negotiation skills.
  • Experience in bringing clarity to complex business challenges and conflicting articulation of business issues through business analysis techniques that result in common understanding of the issues as well as agreement on business process requirements vs technology requirements to solve the issues.
  • Data analysis skills to collect and synthesize data and make recommendations based on data collected
  • Ability to provide regular progress updates and reporting at various audience levels; including regular input and updates to the Project Managers, project Sponsors, Executive Sponsors, and Agency or Partner levels.

Work Location:
One location

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