Sales Support Specialist - Mississauga, Canada - Bison Transport

Bison Transport

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you:
to provide exceptional customer service?

organized and detail oriented?

to continually learn and develop your skills with a progressive company?

The Sales Support Specialist (SSS) plays an integral part in the Sales team by enabling them to achieve higher results in sales objectives.

The fundamental function of this role is to support the region's Sales Team and Leaders, allowing for positive growth for the business.

The SSS handles many of the onboarding and associated responsibilities with Account Management which allows Sales Team members to focus on new business development with new and existing customers.

A high focus on attention to detail, focus and organizational skills will be leveraged for success.

Specific responsibilities include:

Provide support to the East Regional Sales Team, in the areas of presentations, pricing proposals, analysis and supporting account management activities for their customers.
Support with New Business onboarding including but not limited to aligning Business expectations with affected departments
Post onboarding track New Business results for accuracy and profitability
Support the Regions Account Manager's in rate and volume proposals, including RFPs
Assists Customer Service with establishing customer volume commitments
Regularly identify revenue quality opportunities, working closely with Pricing & Analytics.
Manage and maintain a listing of Rate Expirations and proactive Customer Value Analysis (CVA)
Follow up, pursue and provide a list of 'Open Opportunities' to the appropriate Regional Account Manager
Involvement and engagement with the Region's key Customers, as required
Ensuring critical information has been captured and updated in CRM for the Region's account base of New and Existing business.
Take an active lead in capturing, owning and following up on Sales takeaways from Operations
Continually and regularly contribute to process improvement initiatives in the sales arena and existing processes
Provides regional, competitor and market vertical support to the Sales Team
Work closely with Operations and Analytics to develop a process that provides regional forecasts and seasonality spikes to align with demand and opportunity
Support and challenge customer freight struggles and risks.
Strong verbal and written communication skills with all levels of staff,
Sound analytical and critical thinking skills,
Advanced MS Office skills, adept at learning and adapting to new technologies and software as required
Proven ability to problem solve and create solutions,
Exceptional decision making and organizational skills,
Strong customer service and relationshipbuilding skills,
The ability to thrive in a fastpace, deadlineoriented environment.

So?

Why Bison:

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy worklife balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

About Bison:

Celebrating over 50 years in Business
Active in giving back through Corporate Social Responsibility and Charitable Giving
Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.