Infrastructure Analyst - Toronto, Canada - Cassels Brock & Blackwell LLP

Cassels Brock & Blackwell LLP
Cassels Brock & Blackwell LLP
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy, and advisory needs of Canada's most dynamic business sectors.

We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver, and Calgary.


At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible.

We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment. Our Firm's success is built on the unique skills, perspectives, experiences, and values of each individual. We encourage a corporate culture that respects and celebrates the dignity, value, and diversity of all.

As well you will be expected to be contribute towards the design, specifications and testing of technology infrastructure.

This role requires a team-oriented approach, with the ability to work with people at all levels of responsibilities and a willingness to accommodate a flexible work schedule including on-call responsibilities.


  • The independent administration and maintenance of the operation of critical system infrastructure which may include:
  • Microsoft Azure/Microsoft 365 platform;
  • Microsoft Active Directory (Advanced level);
  • Microsoft Windows Server administration and support;
  • Data Centre, physical server and storage infrastructure;
  • Data backup system including backup software and hardware;
  • Virtualization infrastructure (VMware) administration and support;
  • Storage administration, support and provisioning;
  • Data communication links for WAN and ISP;
  • Internetworking switches and routers (Dynamic routing protocols and switching).
  • Developing and maintaining documentation on system infrastructure, design and procedures.
  • Proactively managing infrastructure to ensure capacity, availability and stability are maintained as per firm business and technical requirements.
  • Conducting preventative maintenance on systems, including testing, and installing vendor provided upgrades, patches, etc.
  • Responsible for advanced troubleshooting of infrastructure and available for call out and shift work 24 hours a day, 7 days a week as requirements dictate.
  • Supporting the Help Desk to resolve escalated issues as required.
  • Related College Diploma or professional certification.
  • Working knowledge of networking concepts, including LAN/WAN infrastructure and TCP/IP routing, storage and virtualization.
  • Willingness to be accessible, adjust work schedule, and provide support outside of normal business hours (including evenings and weekends), as required.
  • Proven interpersonal, customer service and relationshipbuilding skills that create effective working relationships with people at all levels within the Firm.
  • Ability to communicate effectively in multiple mediums including writing and on the phone.
  • Proven critical thinking and analytical / problem solving skills.
  • Ability to balance changing priorities each day.
  • Open to learning new processes and technologies.
  • Present yourself professionally in internal and external meetings.
  • Law firm and multioffice experience an asset.
  • Microsoft and Cisco certifications an asset.

Employment Type:
Permanent, Full-Time(_Hybrid_)

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What we offer:_

  • Competitive compensation + Extended Health & Dental Care
  • RRSP Matching Program
  • Education/tuition allowance
  • Fitness Reimbursement Program
  • Diversity and Inclusion Centric Culture
  • A Culture of Wellness: Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical wellbeing of our employees by providing resources, services, training, and support on an ongoing basis.
  • A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year.
  • A business casual dress code (client/day specific)
  • Employee referral bonus.
  • Opportunities for personal and professional growth
  • A hybrid work environment

Job Types:
Full-time, Permanent


Salary:
From $55,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Extended health care
  • Onsite gym
  • RRSP match
  • Vision care
  • Wellness program
  • Work from home

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Toronto, ON M5H 0B4: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you willing to undergo a background check, in accordance with local law/regulations?

Experience:

Information Technology: 3 years (preferred)
Virtualization Infrastructure: 1 year (preferred)
Microsoft Active Directory: 2 years (preferred)

Work Location:
Hybrid remote in Toronto, ON M5H 0B4
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