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    Senior Claims Adjuster - Montreal, Canada - Robertson & Company Ltd.

    Robertson & Company Ltd.
    Robertson & Company Ltd. Montreal, Canada

    2 days ago

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    Description

    Our client, a leader in the in the insurance industry is seeking a Senior Bilingual Transportation Claims Adjuster to join their Montreal, Quebec branch This would primarily be a work from home arrangement with some field work required.

    In this role you will assess transportation and cargo claims by conducting loss investigations and negotiating settlements in accordance with provincial licensing requirements, while maintaining high performance and maintaining excellent client relationships.


    Responsibilities:
    Conduct comprehensive investigations into transportation and cargo claims to determine liability, coverage, and settlement options.

    Analyze documentation, including police reports, invoices, bills of lading, and cargo manifests, to assess the extent of loss or damage.

    Collaborate with internal teams, including claims specialists, legal counsel, and underwriters, to evaluate claims and develop effective resolution strategies.

    Negotiate settlements with claimants, insurers, and legal representatives, aiming to achieve fair and equitable outcomes while adhering to provincial licensing requirements.

    Provide guidance and support to junior adjusters on complex claims, offering mentorship and sharing best practices.

    Stay abreast of industry regulations, trends, and developments related to transportation and cargo insurance, and ensure compliance with all relevant laws and regulations.

    Maintain accurate claim records and documentation, adhering to company policies and procedures.
    Foster strong relationships with clients, brokers, and other stakeholders to enhance customer satisfaction and retention.


    Requirements:
    At least 2 years of functional and technical experience handling transportation and cargo claims.
    Experience in on-road expertise including investigation and detailed reporting of property damage claims and miscellaneous risks.
    Bilingual (English & French).
    AMF License (commercial lines).
    Post-secondary education in an insurance-related field will be considered an asset.
    Working knowledge of Xactimate and XactAnalysis required.
    Strong IT and reporting skills.
    Has a team spirit with exceptional customer service skills.
    Ready to work in a dynamic environment with career prospects.
    Travel within Quebec is occasional required.
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