Field Education Training Manager - Toronto, Canada - The Estée Lauder Companies

The Estée Lauder Companies

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

The Field Executive Training Manager helps Field & Point of Sale employees cultivate their training skills and knowledge.

They provide complete training to the Field on all Luxe Portfolio branded product, artistry and services in order to prepare the Field to deliver brand education in collaboration with the Commercial Education teams.

In addition, the Field Executive Training Manager will evaluate the Field's expertise through management of the certification process to ensure training quality for the brand is maintained.

The Field Executive Training Manager will deliver advanced specialized brand trainings and Seminars in collaboration with the Commercial Education team, as needed to drive Retail Sales.

Key Responsibilities include (but are not limited to):

Creating a quarterly branded training plan that aligns Field training needs with business goals and budget.
Train Field Executives (All Markets) through meetings and onthejob training to deliver education content created by the brand for all channels and target students.
Train Field Executive & Trainers on content and delivery of instructorled Seminars.
Evaluate instructorled training effectiveness of Field Executive & Trainer and provide development feedback to their supervisor as part of the
Performance Management plan.
Train new hires as well as help veteran employees improve upon existing skills in areas of brand education.
Assess Field's training effectives to ensure incorporation of taught skills and techniques into field coaching and training.
Conducts specialized brand trainings for POS staff, as needed. Stay abreast of new trends and training tools in employee development.

Qualifications

University Degree and/or Specific Certifications
10 Years in the Makeup / Beauty / Skin Care field
2540% travel time
Strong coaching, teaching and development skills
Strong Presentation skills in order to deliver clear, concise and compelling messages
Strong understanding of Social Media grammar
Warm and welcoming personality
Strong development skills
Able to build collaborative relationship both internally and externally
Ability to handle multiple demands, shifting priorities and evolving environment
Ability to work within a fastpaced matrix team environment
Background experience and passion for Makeup/Skin Care/Fragrance

Job:
Education / Training

Primary Location:
Americas-CA-ON-Toronto

Job Type:
Standard

Schedule:
Full-time

Shift: 1st (Day) Shift

Job Number: 237349

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.