Account Executive - Ottawa, Canada - Alio Health

Alio Health

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Account Executive, Pharma Solutions

Date:
July, 20, 2023

Location:
Ottawa, ON, Montreal, QC, Toronto, ON

Remote:
Yes

Business Unit:
Health

Department:
Pharma Services

The Calian Pharmaceutical Solutions Account Executive is responsible for identifying new business opportunities with a focus on our technology enabled patient support program business delivered through our proprietary software, Nexi.

The Calian Pharmaceutical Solutions Account Executive is also responsible for managing relationships with all new customers and supporting the operations team in achieving appropriate sales and profitability while exceeding customer service expectations.

What you do:

Sales/Business Development/Proposals_
Designs and implements sales strategies for patent support programs and Nexi software sales
Pipeline management of opportunities through the sales cycle
Ongoing development of new relationships with potential clients and partners in their assigned region(s) and sector(s)
Manages existing client relationships and works closely with the Pharmaceutical Solutions operational teams
Calls on potential and existing clients to identify, qualify and influence their current and prospective needs
Promotes Calian's Nexi platform and services as a solution to addressing client needs
Champions the renewal of existing client contracts and accounts they manage and influences proposal requirements
Review proposals and attend pricing meetings accordingly
Leads opportunity specific "Capture Plans" and defines opportunity "win strategies"
Uses sales tools and methods according to Calian specified standards and contributes to the development of various sales communications (presentations, proposals etc.) to effectively relate Calian's services to potential customer needs
Identifies new business opportunities within the contract and within the client organization
Account Management Duties_
Maintains strong customer relationships and understands their current and developing requirements
Responds in timely fashion to customer inquiries and feedback in courteous and professional manner
Monitors customer satisfaction and project progress according to project commitments
Supports the maintenance and improvement of gross margin against established targets
Seeks additional revenue opportunities on existing contracts
General Support_
Supports and contributes to the Health Business Unit team, as required
Supports and contributes to quarterly forecasts and annual budget development
Interacts with HR/Payroll and Divisional Services (Business Administration, Finance, etc.) to facilitate information flow

What you bring:

Post-Secondary education

years experience in sales/business development within the pharmaceutical industry, with knowledge of drug development and technology enabled patient support programs

Solid understanding of the pharmaceuticals industry
Proficient in Microsoft Office tools, and diligent with CRM tools
Experience in leading and contributing to proposals
Experience working on sales opportunities at all stages of the sales cycle
Experience with pharmaceutical product marketing considered an asset
Bilingual in English and French an asset

What you demonstrate:

Strong planning, analytical and organizational skills
Present a professional, positive image that reflects well on the organization
Strong employee relation skills, must be able to relate well with internal and external customers
Creative ability to identify potential new business
Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously
A clear sense of urgency to achieve results. A "cando", "let's make it happen" attitude and a focus on a positive customer experience
Ability to think proactively, critically and independently to make good business decision Present a professional, positive image that reflects well on the organization
Strong employee relation skills, must be able to relate well with internal and external customers
Creative ability to identify potential new business
Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously
A clear sense of urgency to achieve results. A "cando", "let's make it happen" attitude and a focus on a positive customer experience
Ability to think proactively, critically and independently to make good business decisions