Case Manager - Kitchener, Canada - SHIPSHEY

SHIPSHEY

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Services and Housing In the Province (
SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire.

We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Reporting to the Manager of the Frederick Street Men's Emergency Shelter, the case worker is responsible for supporting individuals with mental health needs.

They will provide resources, information, and coordination of services, to create and monitor client's progress for treatment plans and recovery support.

Duties and Responsibilities:

General responsibilities including shelter welcome packages and welcome files
Providing support to clients whom are facing challenges including Poverty, homelessness
Have intentional housing conversations with those in the shelter during the first two weeks
Provide passive housing search materials to those that have been in the shelter two weeks or less
Create Individualized Housing Plans with those that have exceeded two weeks in shelter and are receiving more staff attention to operationalize their housing plan
Circulate throughout the facility and engage with any of those that have stayed in the shelter, using motivational interviewing and opportunities to engage in housing focused conversations
Rapid Re-Housing or Permanent Supportive Housing program
These staff play a critical role in connecting longerterm shelter guests to Coordinated Entry
These staff also play a critical role in getting those shelter guests that are eligible for Rapid Rehousing or Permanent Supportive Housing 'document ready' so that they are imminently houseable should a vacancy become available in a housing program in the community
Other assessments as required (i.e. mental health status exams, wellness checks, etc.)
Provide specialized case management and community outreach
Assess and refer clients to other service providers as appropriate (substance abuse and medical care treatment)
Participate in case conferences with community partners
Provide individual and group life skills training
Assist enrollment in educational courses, interview preparation, and job searches
Understand and be able to integrate a philosophy of clientcentered care into daily responsibilities
Demonstrate a strong commitment to quality care and service delivery based on SHIP's Mission and Values
Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
Adhere to the agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
Perform additional duties as required/delegated by Management

Qualifications:

Postsecondary education in Social Work, Social Services, Health Services, or equivalent
23 years' experience providing support to the homeless population
Understanding of the Housing First philosophy
Understanding of homelessness and at risk of homelessness
Excellent time management, prioritization abilities, and communication
Strong working knowledge of Microsoft software (e.g. Excel, Word, etc.) and InSITE
Working knowledge of SDAT and HIFIS
Working knowledge of HTI is an asset
Must have a valid Ontario's Class "G" Driver's License, and a vehicle with adequate insurance coverage
Valid Certification in First Aid & CPR
Training in ASIST and CPI

Working Conditions and Physical Requirements:

Day shift (Monday
Friday) with the ability to work excess/overtime hours where required
Able to sit for prolonged periods of time
Able to answer and communicate telephone calls and general computer use
Able to lift up to 20lbs (product, documents, etc.)
Vehicle travel to sites for visits/walkthroughs
Able to lift up to 20lbs (product, documents, etc.)
Travel by vehicle to community sites for client support as required

SHIP Values:

Compassion, Hope, Inclusive, Respect, Professional

COVID-19 Considerations

As part of SHIP's commitment to health and safety, it is a condition of employment that you be fully vaccinated (2 doses, including 14 days since your second dose) against COVID19 or have an exemption pursuant to the Ontario Human Rights Code.

Application Instructions

Why Work For Us?

Our Vision
Quality Housing, Quality Services, Quality Lives

Our Mission
To increase quality of l