Carrier Relations Manager - Mississauga, Canada - CentriLogic

CentriLogic
CentriLogic
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
**Carrier Relations Manager
**Purpose

Do you demand the best from your professional career? Are you inspired by excellence? At Centrilogic, you will have the power to make a real impact.

Come and join us in our mission to help companies become better digital versions of themselves.

Headquartered in the U.S. and with regional headquarters in Canada and the United Kingdom, Centrilogic delivers smart, streamlined solutions to clients worldwide.


The Carrier Relations Manager is responsible for managing and delivering on all carrier costing requests and the associated processes and workflows.

This individual will proactively identify and manage risks, costs, and issues affecting the "buy" and "sell" relationship between Centrilogic, and its carrier partners across North America.

This individual will be expected to bring their business acumen and creativity to launch and track value-based offerings and market products in conjunction with our partners.

This role is high visibility, and high pressure role that drives key metrics such as revenue, churn mitigation, and EBITDA.


Responsibilities:


  • Responsible for the accuracy of detailed quote requirements including pricing, contract terms, facilities checks, install lead times, etc.
  • Maintain a carrier suppliers' database of contacts, product portfolios, onnet lists, etc. Specific information from the database will be for company circulation to all essential staff when requested
  • Manage the Wholesale Accounts in regard to request responses and quote generation for order processing.
  • Update the costing requirements in the quotation system before the manager's approval
  • Assist with carrier presales costing
  • Carrier coordination (relationship building, maintaining onnet building lists, and standard pricing)
  • Build sound relationships with suppliers
  • Completion of standard price list updates
  • Work with Sales teams to identify and strategize opportunities to provide additional value to our customers and drive differentiation in the market.
**Required Experience and Skills

  • Completion of postsecondary college or university courses in a related field.
  • Strong proficiency in MS Office, Word, and Excel
  • 25 years of practical work experience preferably in a telecommunications/carrier relations role.
  • A positive customerfocused approach
  • The ability to build relationships with carriers is a must.
  • Strong organization, prioritization, and followup skills
  • Team player with excellent communications skills both written and verbal
  • Demonstrates knowledge of telecommunication products and standards
  • Selfstarter capable of multitasking in a fastpaced, team environment
  • Detailoriented and accurate
  • Strong sense of personal accountability
  • Confident speaking with all levels throughout the business
  • Experience with retention strategies is a benefit
  • Experience at a Telco and in the MSP space is a benefit
  • Able to focus on priorities and respond to pricing and other timesensitive inquiries in a timely fashion

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