Appointment Coordinator - Winnipeg, Canada - TST-CF Express

TST-CF Express

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

TST-CF Express is a division of TFI International Inc., located in Mississauga, is currently recruiting for a Appointment and Dispatcher for our Winnipeg terminal

Shift hours will be from 12:00 p.m. to 8:30 p.m. (Monday to Friday)
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Note:_
This position is an Entry-Level position and would be a great opportunity for students or people who are looking forward to pursue their career in Transportation Industry.

Responsibilities:

Booking appointments with customers
Assisting general clerk duties
Assist Dispatch Supervisor in managing the daytoday operations in the Linehaul Dispatch Department as well as assist with P&D dispatch duties.
Dispatching functions to company Drivers, 3rd Party Carriers and Owner/Operators across Canada / Cross Border / USA
Ensure that service levels meet and or exceed the needs of our customers
Review operational efficiencies and effect change as necessary in order to maintain a high level of customer satisfaction and cost efficiencies.
Recommend, implement and maintain performance and productivity measurements
Communicate professionally with internal and external customers in order to resolve service issues in a timely manner and providing customers with status updates.
Responsible for Customs Clearances, including setting up ACI and ACE.
Schedule repairs and maintenance for equipment.
Ensure Drivers and Carriers follow Company Safety Policies and Procedures for example: HOS, Transportation of Dangerous Goods, etc
Completion of daily reports
Other duties as assigned

Qualifications include:

Strong analytical, organizational and problemsolving skills
Customer service oriented
Proven ability to multitask and prioritize tasks
Professional verbal and written communication skills in English (bilingual in French is an asset)
Computer literate with sound knowledge of Gmail and Excel
Ability to work flexible hours (afternoons, evenings and weekends) as necessary
High School or equivalent
Knowledge of Transportation Operating Systems

Job Types:
Full-time, Permanent

Benefits:

Company pension
Dental care
Paid time off

Schedule:

Day shift
Monday to Friday

Application question(s):

This position will require 1st half to book appointment and 2nd half to assist dispatch team, a great fit for someone who is looking forward to grow in Transportation Industry

Experience:

Transportation Industry: 1 year (preferred)