Administrative Support V - Rocky Mountain House, Canada - Alberta Health Services

Alberta Health Services

Verified Company

Rocky Mountain House, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your Opportunity:

Reporting to the Supervisor of Health Information Management (HIM) the Administrative Support V (ASV) Team Lead is responsible for providing in scope leadership to the Administrative Support staff, ensuring workload turnaround times are met in Registration, Switchboard and Patient Information and Health Information/Records Management (HI/RM).

This position is responsible for ensuring data integrity guidelines and procedures are followed and responding to departmental queries.

The ASV Team Lead provides support to the Central Zone HIM Supervisor, acts as a single point of contact for HIM when the Supervisor is not on site or absent and is responsible for making informed independent decisions.

The ASV is expected to directly mentor staff to inspire creativity and teamwork with a strong customer service focus and problem solving ability.

Under the direction of the HIM Supervisor, responsibilities include recruitment support, orientation and training of staff, payroll and assisting with day-to-day workload operations in a rural environment.

Required to schedule staff with varying skills and classifications to minimize overtime and augmenting, including scheduling vacation and sick coverage as required.

This position also plays a key leadership role in the transformation and execution of technology enabled business processes or e-HIM, transitioning from site and zone-based practices to standardized provincial chart correction workflows within Connect Care and other 3rd party systems across Alberta Health Services (AHS).

This position shall maintain confidentiality of all AHS patient information in accordance with HIA, FOIPP and other privacy legislation in effect, and shall comply at all times with the AHS Information Privacy and Information Security policies.

This is a multi-site position, location to be determined, and will require travel to the rural sites.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V
Union: AUPE GSS
Unit and Program: Health Information Management
Patient Registration
Primary Location: Rocky Mountain House HC
Location Details: As Per Location
Multi-Site: Multisite
FTE: 1.

00

Posting End Date: 15-AUG-2023

Employee Class: Regular Full Time

Date Available: 05-SEP-2023

Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $28.45
Maximum Salary: $34.60
Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Grade 12 Diploma or High School Equivalent. Medical Office Assistant, Unit Clerk Specialty Certificate and/or post-secondary education applicable to the position.

Health care experience with completion of a medical terminology course or course to be completed within 3 months of hire.

Proof of course completion required. 3 years experience in Health Information Management with at least 2 years experience in Admitting/Registration. Equivalencies of education and experience may be considered. Experience in customer service and leadership. Typing speed of 45 wpm (corrected for errors), a typing test will be administered. Proven critical thinking and ability to demonstrate flexibility within an environment of constant interruptions and changing work demands. Attention to detail to ensure that health information is accurately recorded and entered into the patient care systems. Must be able to read, write, speak, and communicate effectively using the English language. An excellent attendance record, reliability, and personal suitability must be demonstrated through employment references.

Preferred Qualifications:

One year experience in staff scheduling and payroll entry in ePeople or use of ESP. One year experience using MS Office (Outlook, Word, Excel). One year experience in Vital Statistics. One year experience in Central Zone training rural staff/leading rural teams. One year experience Client Registry (EMPI), Netcare, Person Directory, Connect Care, Connect Care Downtime, Quanum, Meditech, e-Facilities, iExpense, and Grand & Toy One year experience with Accounting and Finance processes