Receptionist - Halifax, Canada - Ideaboxpro
Description
Responsibilities
- Welcome guests and perform all checkin and checkout tasks.
- Answer a high volume of inbound phone calls, schedule appointments, and transfer calls to various departments.
- Maintain an organized front reception area and common office areas by distributing packages, mail, and maintaining break room and restroom supplies.
- Provide quick, personalized, and efficient service to all guests from arrival till departure.
- Provide happy customer service/front desk experience.
- Maintain conference room calendars and reviews daily to be aware of meetings and expected visitors.
- Draft, review, and proofread and/or edits office documents and various forms of correspondence.
- Perform other clerical receptionist duties such as photocopying, filing, transcribing, and faxing.
- Handles outgoing mails; sorts and distributes incoming mails.
- Keep a high level of confidentiality in all interactions.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.
- Schedule meetings and travel for executives, as well as appointments for customers.
- Other duties may be assigned.
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
Requirements:
- Previous Front Office experience is an asset.
- Fluent in English (spoken and written) and/or additional language will be considered a plus.
- Proficient in the multiline telephone system is a plus.
- Proficient with Microsoft Office Suite.
- Excellent written and verbal communication skills
- Must be willing to "pitchin" and help coworkers with their job duties and be a team player.
- Must be able to perform job duties with attention to detail, speed, and accuracy.
Bonus Points:
Dental Insurance
Disability Insurance
Health Insurance
Flexible Spending Account
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