Clinical Administrative Assistant - Balmertown, Canada - Keewaytinook Okimakanak

Sophia Lee

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Sophia Lee

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Description

RESPONSIBILITIES

  • Works collaboratively with all staff and partners to ensure a highquality telemedicine delivery.
  • Schedules and facilitates clinical consultations.
  • Covers for reception, Clinical Schedulers, and administrative staff as required.
  • Keeps accurate records of clinical consultants.
  • Uses TSM to search for unscheduled, pending and confirmed events on a regular basis.
  • Cancels unconfirmed events within 48 hours of event.
  • Updates patient profiles and regularly monitors profiles in TSM.
  • Ensures proper documentation notes in Ncompass event log.
  • Ensures requests for nursing protocols are faxed to nursing station.
  • Participates in annual performance evaluation as required.
  • Collects and processes confidential data and information according to PHIPA guidelines.
  • Participates in training and education sessions.
  • Reports to Clinical Services Coordinator when scheduling department is not notified of consult request.
  • Facilitates ongoing technical support to ensure videoconferencing equipment is always functionable, reports technical issues to the OTN and KNET service desk.
  • Demonstrates commitment to staff team by participating in staff meetings and regional clinical meetings.
  • Maintains good communication links with the communities to facilitate effective telemedicine activities.
  • Participates in training and updating activities as required.
  • Undertakes special projects and research as required.
  • Assist with data collection and reconciliation regarding activity logs. They will provide a clerical role to KO eHealth services and support data transmission to Health Canada.
  • Collects and monitors incoming data and investigates missing data through communication with staff located in remote First Nations.
  • Other duties as assigned by the Director and Clinical Services Coordinator, eHealth.

KNOWLEDGE, SKILLS, ABILITIES

  • Minimum Grade 12 or equivalent; preferably postsecondary education.
  • First Nations communitybased experience is preferred; administrative experience in a health or social service field is an asset.
  • Experience working with diverse partners; familiarity with health system in the district.
  • Strong organizational skills with excellent attention to detail.
  • Excellent interpersonal and communications skills, both oral and written.
  • Ability to speak or understand any of the communities dialects is considered an asset.
  • Ability to work independently with mínimal supervision and as part of a team.
  • Ability to multitask in a fastpaced work environment and complete work on schedule
  • Knowledge and understanding of Aboriginal culture and values, and of the geographical and health care challenges of First Nations in the Sioux Lookout district.
  • Dedication to service excellence.

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