Clinical Administrative Assistant - Balmertown, Canada - Keewaytinook Okimakanak
Description
RESPONSIBILITIES
- Works collaboratively with all staff and partners to ensure a highquality telemedicine delivery.
- Schedules and facilitates clinical consultations.
- Covers for reception, Clinical Schedulers, and administrative staff as required.
- Keeps accurate records of clinical consultants.
- Uses TSM to search for unscheduled, pending and confirmed events on a regular basis.
- Cancels unconfirmed events within 48 hours of event.
- Updates patient profiles and regularly monitors profiles in TSM.
- Ensures proper documentation notes in Ncompass event log.
- Ensures requests for nursing protocols are faxed to nursing station.
- Participates in annual performance evaluation as required.
- Collects and processes confidential data and information according to PHIPA guidelines.
- Participates in training and education sessions.
- Reports to Clinical Services Coordinator when scheduling department is not notified of consult request.
- Facilitates ongoing technical support to ensure videoconferencing equipment is always functionable, reports technical issues to the OTN and KNET service desk.
- Demonstrates commitment to staff team by participating in staff meetings and regional clinical meetings.
- Maintains good communication links with the communities to facilitate effective telemedicine activities.
- Participates in training and updating activities as required.
- Undertakes special projects and research as required.
- Assist with data collection and reconciliation regarding activity logs. They will provide a clerical role to KO eHealth services and support data transmission to Health Canada.
- Collects and monitors incoming data and investigates missing data through communication with staff located in remote First Nations.
- Other duties as assigned by the Director and Clinical Services Coordinator, eHealth.
KNOWLEDGE, SKILLS, ABILITIES
- Minimum Grade 12 or equivalent; preferably postsecondary education.
- First Nations communitybased experience is preferred; administrative experience in a health or social service field is an asset.
- Experience working with diverse partners; familiarity with health system in the district.
- Strong organizational skills with excellent attention to detail.
- Excellent interpersonal and communications skills, both oral and written.
- Ability to speak or understand any of the communities dialects is considered an asset.
- Ability to work independently with mínimal supervision and as part of a team.
- Ability to multitask in a fastpaced work environment and complete work on schedule
- Knowledge and understanding of Aboriginal culture and values, and of the geographical and health care challenges of First Nations in the Sioux Lookout district.
- Dedication to service excellence.
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