Customer Service Representative - Brampton, Canada - Divine Foods Store Incorporated

Description

Divine Foods Store Incorporated is a leading provider of high-quality culinary delights, offering a wide range of gourmet products to our valued customers.

Committed to excellence in both service and products, we are expanding our team and seeking a dedicated Customer Service Representative to join our dynamic workforce.

Responsibilities:

• Handle and resolve customer complaints or issues with professionalism and efficiency
• Provide accurate information regarding products, services, and policies
• Process orders, returns, and exchanges in a timely manner
• Collaborate with other departments to address customer needs and enhance overall customer satisfaction
• Maintain uptodate knowledge of company products and services
• Ensure a positive and memorable customer experience at every interaction

Requirements:

• Proven experience in a customer service role
• Excellent communication and interpersonal skills
• Strong problemsolving abilities and attention to detail
• Ability to work in a fastpaced environment
• Familiarity with CRM systems and customer service software
• Passion for providing exceptional customer service

Benefits:

• Competitive salary
• Health and dental insurance
• Opportunities for career growth and development
• Employee discounts on our premium products
• Supportive and collaborative work environment

How to Apply:

If you are passionate about customer service and thrive in a dynamic, customer-centric environment, we would love to hear from you Please submit your resume and a cover letter highlighting your relevant experience.

Join Divine Foods Store Incorporated and be a part of a team dedicated to delivering culinary excellence to our cherished customers


Salary:
$19.55-$21.80 per hour

Expected hours: 40 per week


Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person