Assistant Manager - Montréal, Canada - Delilah Accessoires

Delilah Accessoires
Delilah Accessoires
Verified Company
Montréal, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Delilah is a fashion accessory store that has been serving its female Montreal customer base for many years. We are proud to offer a wide range of products for all tastes.

We are currently looking for an
ASSISTANT MANAGER to assist the manager in the daily activities of our store located at
PLACE ALEXIS-NIHON.


Job Summary
The assistant manager's role is to support the manager on site.

Their tasks fall into 2 categories, the daily tasks necessary for the smooth operation of the store, and tasks related to human resources.


Here are the main tasks for each:

Daily tasks:


  • Greet customers and advise them on their purchases in a professional and courteous manner, while offering complementary products
  • Operate a cash register and balance at closing
  • Manage returns, exchanges, and refunds as per the return policy
  • Ensure the store's appearance and security
  • Monitor shoplifting in the store

Human resources tasks:


  • Encourage and motivate the staff by setting an example to ensure that the store achieves its sales goals each month
  • Assign tasks to be completed and supervise the work of staff under your supervision
  • Assist the manager in evaluating the effectiveness of employees, their performance, productivity, and overall performance
  • Supervise the store's operations and ensure that the store is open each day according to the schedule and with the necessary staff to meet customer needs
  • Assist the manager in hiring and establishing a strong and diverse team

Skill requirements:


  • Experience in retail and management;
- experience at the cash registers;
- excellent communication skills in both official languages;
- excellent organizational skills and attention to detail;
- excellent team-working skills;
- proven customer service experience; positive, dynamic, and professional attitude; good stress management;
- basic computer knowledge


Desired qualities:


  • Impeccable hygiene, concern for presentation and image
  • Smile, good energy, dynamic, sense of service
  • Clear communication of information
  • Optimism and determination
  • Autonomy and resourcefulness
  • Listening skills, openmindedness
  • Strength of conviction and persuasion

Job Types:
Full-time, Permanent


Salary:
From $18.00 per hour


Benefits:


  • Flexible schedule

Experience:


  • Gestion de magasin: 2 years (required)
  • Vente au détail: 2 years (required)

Work Location:
One location

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