Head Houseperson - Jasper, Canada - FAIRMONT

    FAIRMONT
    FAIRMONT Jasper, Canada

    1 month ago

    FAIRMONT background
    Permanent
    Description

    Job Description

    Housekeeping Head Houseperson (Full Time Permanent)

    At Fairmont Jasper Park Lodge, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Housekeeping Head Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

    What is in it for you:

  • Subsidized staff accommodation provided on-site for full time status
  • Competitive extended benefits package including medical, vision and dental for full time permanent status
  • Employee Travel Program
  • Comprehensive Wellness Platform
  • Discounts on food & beverage/spa/golf
  • Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
  • What you will be doing:

  • Assist in all daily duties of the Housekeeping Department
  • Provide daily supervision of housekeeping housepersons
  • Provide on-going training and support to the housekeeping housepersons
  • An expert in the technical side of the position including internet, telephone and on-command related troubleshooting
  • Coordinate with Housekeeping Leadership team in regards to scheduling, task assignments, and projects
  • Maintain cleanliness and maintenance of housekeeping vehicles through weekly inspections
  • Maintain cleanliness and organization at the furniture storage compound
  • Perform monthly inventory and daily control of housekeeping equipment and furniture
  • Support employee performance reviews in conjunction with Director of Housekeeping
  • Ensure execution of daily task sheets by all housepersons in an effective and productive manner
  • Ensure monthly productivity targets are met
  • Demonstrate, train and deliver service excellence to all guests
  • Maintain positive work environment through effective leadership
  • Other housekeeping duties as assigned
  • Vacuum repairs/maintenance as required
  • Perform Cot/crib maintenance monthly
  • Qualifications

    Your experience and skills include:

  • Previous housekeeping experience required
  • Proven leadership ability required
  • Previous supervisory experience an asset
  • Must be flexible and able to work various shifts
  • Must be in good physical condition
  • Must have good verbal and written communication skills
  • Strong knowledge of the property
  • Must be able to work under pressure and prioritize duties
  • Must be organized and able to effectively delegate duties
  • Must possess a valid Alberta Drivers License