Automotive Service Apprentice - Burnaby, Canada - Canadian Tire 603

Description

We are looking for a part time or full time Level 2-4 Automotive Service Apprentice with a passion for cars and the automotive industry

Summary
The Automotive Service Apprentice works in a fast-paced Automotive Service Centre environment. Key responsibilities include oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs.

Communication skills and a good, working knowledge of most automobiles and light trucks are essential to succeed in this position.

Responsibilities and Tasks

• Customer Service_
• Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
• Draws attention to additional work required on customer's vehicle.
• Assists in explaining procedures and repairs and any additional required maintenance work to customers, in an effort to attain a trusting relationship and longterm retention.
• Liaises with Service Manager/Service Advisors/Licensed Automobile Technicians and Automotive Parts Associates in order to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
• Provides accurate estimates and written vehicle reports for all work performed. Performs tasks in compliance with industry flat rate time allowances.
• Provides quality workmanship to meet or exceed industry standards.
• Ensures that an unsafe vehicle is reported to management and vehicle owner.
• Operations_
• Performs lube, oil and filter changes.
• Removes, installs, rotates and balances tires.
• Performs minor repairs, maintenance, inspections and basic tune ups that do not require the presence of a Licensed Automobile Technician.
• Performs Registered Imported Vehicles (RIV) inspections.
• Services transmission.
• Maintains neatness/cleanliness of bays through regular inspections.
• Maintains company and personallyowned equipment and tools, as required.
• Is respectful of all shop tools and equipment.
• Participates in meetings and all training as required and listens to feedback to improve their own abilities.
• Complies with company, store and Automotive Service Centre policies.
• Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
• Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
• Completes other tasks, as required.

Requirements:

• Knowledge of current automobile technology.
• Valid B.C. driver's licence.
• Ability to work effectively with computerized systems.
• Good working knowledge of CoStar is considered an asset.
• Basic math skills.
• Automotive Service Technician Level 2, 3 or
• Experience in a similar role, in a Canadian Tire Automotive Service Centre, is considered an asset.

Physical Demands and Working Conditions
In compliance with the store's Health and Safety Policies and Procedures:

• Standing/walking for 8 hours.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".
• Lifting and turning repeatedly throughout the shift. Lifting above the shoulder, from floor to shoulder and floor to waist.
• Going up and down a ladder while carrying merchandise.
• Walking and carrying things at the same time and pushing/pulling, as required.
• Twisting, turning, reaching and working above shoulder level.

Job Types:
Full-time, Permanent


Benefits:

• Dental care
• Extended health care
• Profit sharing
• Vision care

Schedule:

• 8 hour shift

Experience:

- automotive technician: 1 year (preferred)
Automotive Mechanics: 1 year (preferred)


Licence/Certification:

• Driver's License (preferred)

Work Location:
One location