Validation Specialist I - Ottawa - Sectigo

    Sectigo
    Sectigo Ottawa

    3 days ago

    Full time
    Description

    Join our global team at Sectigo as a Validation Specialist I. This role involves managing validation certificate orders, verifying customer organizations, authenticating contact details, and issuing certificates while working closely with internal teams and answering customer inquiries via phone, email, and live chat.

    Key Responsibilities:

    • Process TLS and other security product orders according to industry and company compliance requirements.
    • Conduct research to verify customer organizations and authenticate contact details.
    • Provide superior customer service assistance via phone, email, and live chat.
    • Independently resolve customer support issues and escalate cases when necessary.

    Candidate Requirements:

    • Bachelor's or college degree in business or technical field is preferred along with equivalent experience.
    This individual should possess strong communication organization skills attention to detail ability multi-task computer literacy including e-mail databases word processing applications comfort working on computers daily conversing over the phone email chat researching information online being self-motivated problem solver time manager able work independently part of a team limited supervision.

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    Validation Specialist I

    Only for registered members

    Company Description · At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. · Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and ...

    Ottawa, ON

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    Validation Specialist I

    Only for registered members

    Job Description · We are looking for a talented Validation Specialist I to join our growing global team at Sectigo. · The Validation Specialist I manages the day-to-day handling of validation certificate orders. This individual conducts online research to verify customer organiza ...

    Ottawa $40,000 - $50,000 (CAD)

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    Validation Specialist I

    Only for registered members

    · Company Description · At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. · Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human ...

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